Lead the entire post - sales organization as Head of Customer Success & Account Management. Transforming Customer Success into a commercially accountable organization aligned to the bootstrapped model.
About the role
- Relationship Manager developing and supporting partnerships with Private Equity firms. Advocating Workday's platform for Human Capital Management and Finance to optimize value creation.
Responsibilities
- Build new and support existing relationships with key Private Equity Partners
- Advocate the partnership with PE firms and internally at Workday
- Develop and implement a strategic GTM plan for each Private Equity firm
- Understand Workday products and services and keep PE firms up to date with the latest developments
- Support account teams to define business and operating model opportunities
- Source new opportunities and drive them to closure with Workday account teams and PE firms
- Collaborate with teams across Workday, primarily with Sales and Partner teams
- Lead portfolio performance reviews
- Provide support for marketing programmes aimed at engaging with and driving attendance from PE firm Operating Partners and portfolio companies
Requirements
- 5+ years business development experience managing partnerships with enterprise software or consulting organizations
- 5+ years of experience working with C-level executives and building and maintaining positive working relationships
- Knowledge of the private equity operating model, the demands placed on portfolio companies and role technology plays in delivering beneficial outcomes for all parties
- Broad experience of working within complex organizations
- Exceptional communication, analytical, strategic and influencing skills
- Strong work ethic and personal drive to help grow the team and channel to market
- High tolerance for ambiguity.
Benefits
- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off
- Remote work options
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