Senior Director of Career Pathways Growth & Partnerships at Digital Promise. Leading strategy for high - quality career pathways across K - 12, postsecondary, and adult learning systems.
About the role
- Channel Account Manager responsible for managing indirect sales through partners. Building relationships and driving revenue as part of Exterro's SaaS sales team in the Eastern US.
Responsibilities
- Build and maintain strong, long-term relationships with channel partners.
- Act as the primary point of contact for assigned partners.
- Develop strategies to grow partner revenue and profitability.
- Drive sales growth through channel partners by helping them identify opportunities.
- Monitor and track partner performance against sales targets.
- Collaborate with partners to create joint business plans and sales strategies.
- Provide training and resources to channel partners on products, services, and sales techniques.
- Ensure partners are well-equipped with marketing materials, pricing, and technical support.
- Address partner issues and resolve conflicts to maintain strong relationships.
- Conduct market research to identify new potential partners and opportunities.
- Analyze partner performance data to identify trends and areas for improvement.
- Provide feedback to internal teams regarding partner needs and market demands.
- Organize and participate in partner events, trade shows, and webinars.
- Prepare and present performance reports to management.
- Maintain accurate records of partner activities, sales, and communications.
Requirements
- Bachelor’s degree in business, marketing, or a related field.
- Proven track record in channel sales, account management, or business development.
- Experience working with VARs, distributors, or other channel partners.
- Strong interpersonal and relationship-building skills.
- Excellent communication and presentation skills.
- Proficiency in CRM tools (e.g., Salesforce, Gong) and sales automation platforms.
- Ability to thrive in a metrics-driven environment with a focus on achieving KPIs and quotas.
- Ability to travel (50%) to meet with partners and attend events.
Benefits
- Health insurance
- Retirement plans
- Flexible paid time off
- Professional development opportunities
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