Manager for Technical Account Managers at Proofpoint, leading customer success in cybersecurity solutions. Driving team performance and ensuring client satisfaction across enterprise accounts.
About the role
- Forderungsmanager managing B2B credit and claims services at EOS KSI. Responsible for account clarifications, management of dunning blocks, and documentation.
Responsibilities
- Resolving account queries, case issues and complaints
- Management of dunning blocks
- Execution of commercial dunning procedures
- Master data updates and provision of information
- Documentation
Requirements
- Completed commercial or legal vocational training, e.g., office clerk, industrial clerk, office management clerk, legal assistant (m/f/d) or an equivalent qualification
- SAP knowledge is an advantage
- Service-oriented and communicative manner
- Good German language skills, written and spoken
Benefits
- Hybrid work: partial remote work
- Flexible working hours: You are flexible within business hours and minimum team staffing requirements and have your own working time account
- Vacation days: 30 days from the start (full-time) — plus December 24 and 31 off
- Permanent contract: security through being part of a corporate group
- Company pension scheme: voluntary employer contributions for your financial security in retirement
- Subsidised occupational disability insurance with simplified enrollment
- Subsidy for the Deutschlandticket
- Jobrad: discounted bicycle leasing
- Additional bonuses: annual bonus
- Corporate benefits: numerous discounts via the benefits portal for EOS employees
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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