Center Operations Manager overseeing efficient USO Center operations and staff management to support the military community in Japan.
About the role
- Manage the planning, development, and launch of FSAs, through process improvements.
- Oversee the processes of development, validation, approval and publication of dealer bulletins and owner communications in support of FSAs.
- Deliver robust and timely FSAs with optimized dealer and customer experiences:
- Develop Training and Onboarding Materials
- Institute Workload and Coverage Management Tools
- Develop Recall/ASO/PSL Recall Program Dashboard
- Develop processes to ensure technical recall communications have clear, concise and consistent instructions for technicians to perform repair process
- Improve Owner Communication Processes
- Develop Recall Metrics and refine SSSC Metrics, to cascade in reoccurring meetings
- Coordinate FSA launch planning with PS&L and DSP to ensure required parts and software are available to deliver FSAs.
- Collaborate and align with Ford Dealer Council on advance dealer education and customer talking points
- Dealer Broadcasts
- Development of Recall Podcasts
- Finalizing Recall completions for OTA (Over The Air) Updates
- Development and Maintenance of Recall Process Improvement - Containment (Stop Launch)/Phase Launches/Partial Launches
- Develop Process, Maintenance and Metrics for Managing Rental Process for Recalls
- Coordinate the development of the Field Review Committee Summary Debriefs after every FRC Meeting.
- Manage Recall FAP Updates
- Utilize empowerment, coaching/counseling, team building and process improvement to create a work atmosphere that develops employees to their fullest potential and recognizes their achievements.
Requirements
- Bachelor’s degree or 5+ years experience in automotive field.
- Expert in Excel, Word, Outlook, Power Point.
- Self-Starter, Ambitious, proficient in Time Management.
Benefits
- Immediate medical, dental, vision and prescription drug coverage
- Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more
- Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
- Vehicle discount program for employees and family members and management leases
- Tuition assistance
- Established and active employee resource groups
- Paid time off for individual and team community service
- A generous schedule of paid holidays, including the week between Christmas and New Year’s Day
- Paid time off and the option to purchase additional vacation time.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
TH
Manager leading front - line/professional support teams at Thrivent. Focused on operational excellence and team development to deliver maximum results.
Lead global marketing communications at NAMSA, focusing on MedTech solutions for healthcare. Oversee strategies and initiatives to drive client engagement and success.
Global Mobility Operations Trainee assisting the team in VAT compliance solutions while working in a multicultural environment. Gaining valuable insights into multinational clients' operations and working with a diverse team.
ST
StabletonFund Operations Analyst
Fund Operations Analyst contributing to life - cycle management and financial processes at fintech startup. Aiding innovative investment product operations and regulatory compliance.
Campus Programs Operations Manager overseeing T - Mobile's early talent programs, ensuring operational efficiency and exceptional candidate experiences. Leading coordination from offer through onboarding.
GA
GE AerospaceOperations Management Leadership Program
Operations Management Leadership Program at GE Aerospace for developing future leaders in manufacturing and supply chain. Engaging in rotational assignments across Italy to build leadership skills.
BR
BrillioLead, Operations
Lead in Finance Operations responsible for P&L analysis and revenue management. Partnering with sales and business teams to ensure accuracy and operational discipline.
Senior Maintenance Supervisor overseeing maintenance operations at multiple properties in Southern California. Responsible for physical property conditions and team management with travel in Southern California.
PL
Pinnacle Propane, LLCOperations Supervisor
Operations Supervisor overseeing drivers and service technicians at Pinnacle Propane in Texas, ensuring safety and compliance in daily operations. Responsible for planning, directing work, and managing customer service expectations.