Hybrid Professional Services Manager

Posted 2 months ago

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About the role

  • Professional Services Manager leading software application consulting teams at TMA Systems. Fostering collaboration and managing operations for delivering project objectives.

Responsibilities

  • Experience managing a team of professional services consultants who deliver software application consulting services.
  • Develop custom software enhancement specifications in collaboration with clients.
  • Onboard new clients to the Facil-IT 3.0 application.
  • Manage team utilization to ensure financial revenue targets are met.
  • Communicate team progress, risks, expectations, and key performance metrics to stakeholders.
  • Establish collaborative relationships across functions to achieve objectives.
  • Recommend improvements to established business processes while delivering high value in execution.
  • Address operational challenges as they arise.

Requirements

  • Bachelor’s degree and a minimum of 3 years of experience in the project/program management space.
  • Proven ability to coach a consulting team on how to apply appropriate project management methodologies.
  • Experience managing a team of professional services consultants who deliver software application consulting services.
  • Proven track record of collaborating with clients and engineers to deliver custom enhancements to software applications.
  • Advanced knowledge of project management best practices and strong organizational skills; PMP and CCMP certifications or equivalents are a plus.
  • Ability to influence executive and senior management leadership and set expectations for major cross-functional initiatives.
  • Ability to leverage organizational change management practices to drive successful business outcomes.
  • Working knowledge of large server-based applications and typical Microsoft Office applications.

Benefits

  • Competitive compensation plan.
  • 401(K) Contribution.
  • Employer-paid benefits: health, dental, and vision.
  • Professional development plans.
  • Monthly work from home stipend.
  • Career progression/internal mobility opportunities.
  • Inclusive work environment.
  • Volunteering opportunities.
  • Company/team building events.

Job title

Professional Services Manager

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Tech skills

Location requirements

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