Clinical Care Manager responsible for coordinating care for dually - eligible enrollees in MA. Engaging community resources and healthcare providers to improve health outcomes.
About the role
- Quality Manager for a technology firm specializing in supply chain visibility and risk management. Leading QMS initiatives and cross-functional teams for compliance and process improvement.
Responsibilities
- Establishing, implementing, and ensuring continuous improvement of the organization’s Quality Management System (QMS)
- Providing strategic leadership, operational oversight, and cross-functional coordination to ensure compliance with applicable standards, regulatory requirements, and internal business governance
- Driving key initiatives through engagement with internal and external partners to meet strategic objectives and targeted outcomes
- Leading the formation of workstreams to ensure process simplification, adoption, and operationalization, while establishing metrics to measure performance and ensure continuous improvement
- Maintaining compliance with ISO 9001 and other relevant standards or regulations
- Establishing quality objectives, KPIs, and monitoring mechanisms to measure system and process performance
- Overseeing internal and external audits, ensuring findings are addressed through effective corrective and preventive actions
- Managing external communications with customers, auditors, and regulatory bodies regarding quality matters
- Facilitating cross‑functional problem‑solving, root cause analysis, and continuous improvement initiatives
- Identifying opportunities to streamline processes, reduce waste, and improve system maturity
- Overseeing the creation, approval, revision, and retention of controlled documents
- Developing and delivering QMS training programs to ensure organizational understanding and compliance
Requirements
- Bachelor’s Degree in a relevant field (Quality, Engineering, Life Sciences, Operations Management, Business or similar)
- 5+ years of experience in Quality Assurance working with Pharma, Life Sciences and/or Biotech
- 5+ years of experience leading global teams
- Demonstrated experience managing an ISO 9001 aligned QMS
- Master’s degree addressing strategic planning (Quality, Operations, Technology or similar)
- Knowledge of GxP, ISO 9001, 21 CFR Part 11, EU Annex 11, ISO/IEC 17025
- Experience in cold chain / supply chain monitoring or medical device industries
- Experience with implementing and managing eQMS systems
- Experience with validating software and hardware systems for support of regulated environments
- Strong organization skills, with ability to lead multiple initiatives
- Strong team leadership and communication skills
- Strong problem solving and analytical skills
- Experience collaborating with external partners
- Experience in SaaS solutions or technology driven environments
- Ability to travel up to 10% (domestic and international)
Benefits
- Competitive starting base salary
- Progressive advancement opportunity and career mobility
- Top employee health and well- being benefits
- Rotating company ‘Perks at work’ program
- Employee Assistance Program
- Care giver/adoption/family leave
- Flexible Time Off Policy
- Flexible working
- Free parking
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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