General Manager overseeing music education, managing P&L and operations while improving location profitability and student experience.
About the role
- Senior Manager overseeing call center functions for Third-Party Wealth business at TIAA. Managing operations, employee lifecycle, and driving process improvements.
Responsibilities
- Manage employee life cycle (hiring, onboarding, off boarding)
- Coach team on TIAA's value proposition to drive asset retention and growth
- Coordinate and facilitate training, coaching, development, and other supervisory tasks
- Identify opportunities to document and drive improvements to processes
- Develop functional policies, procedures, and guidelines
Requirements
- 5+ years financial services experience in a leadership position
- Series 6 or 7 & Series 63 and Series 24 or 26
- Life/Health insurance license
- Experience and broad knowledge of the Wealth Product Offer
- Bachelor's or Master's Degree
- Experience and knowledge of Third-Party Advisors business model
Benefits
- Competitive salary
- Comprehensive Total Rewards package
- Superior retirement program
- Highly competitive health, wellness and work life offerings
Job title
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Experience level
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Degree requirement
Location requirements
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