Hybrid Product Specialist – Workspace ONE

at Omnissa

• Job title: Product Specialist – Workspace ONE
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Tech skills: Jamf
• Location requirements: Hybrid, Cork, Ireland

About the role

• Product Specialist driving customer engagement and technical enablement in device management solutions. Working closely with stakeholders to create impactful content and training for end user computing.

Responsibilities

• Create technical content for Tech Zone. Examples are writing point-in-time blogs, creation of evaluation and design guides, and developing reference architectures.
• Create detailed PowerPoint decks for the enablement of technical audiences both internal and external.
• Create prescriptive product documentation for customer self-enablement.
• Help guide the decision process for what content will have the most impact on our business through enabling internal and external technical practitioners.
• Act as a subject matter expert on our solutions during customer engagements.
• Engage with our customers in Omnissa Communities.
• Present technical content that helps the sales process or implementation and operation of our solutions.
• Represent the company at industry conferences, customer meetings, and events.
• Travel frequently to engage with customers and partners, presenting technical solutions.
• Work closely with product management, marketing, field technical sales, and engineering teams to ensure alignment on enablement content needs and messaging.
• Create enablement courses that will be used by internal and external audiences.
• Prepare slides, audio narration, assessments, and build out labs as needed.
• Deliver in person and live web-based enablement.

Requirements

• 3-5+ years of relevant experience in endpoint management, product management, or technical marketing in the end user computing software industry.
• Knowledge and hands-on experience with SCCM, Microsoft Intune, JAMF, SOTI or Omnissa Workspace ONE UEM is required.
• Experience with other end user computing solutions is also desired, such as identity management and endpoint security.
• Experience with mobile app or API development is a plus.
• Strong analytical and problem-solving skills with the ability to learn and explain new technologies to other people.
• Proven ability to deliver compelling presentations to diverse audiences and write documents that clearly explain complex technical concepts.
• Demonstrated ability to build and maintain strong relationships with internal stakeholders, partners, and customers.
• Willingness and ability to travel frequently, including international travel as needed.

Benefits

• Competitive Compensation
• Professional Growth
• Collaborative Culture