About the role

Product Specialist enhancing immocloud's SaaS solutions for real estate administration. Collaborating with teams to ensure product functionality and customer satisfaction.

Responsibilities

You are the subject-matter voice of the market within our team.
You ensure our product not only looks good but also works in our customers’ day-to-day operations — down to the smallest detail.
You advise the product team when designing new features and ensure they are professionally sound — including edge cases and special scenarios.
You translate customer feedback and feature requests into clear requirements and support the leadership team with prioritization.
You moderate our online customer community, where feedback, ideas and feature requests are collected.
You work closely with Support and Product and act as third-level support when deep domain knowledge is required.
You share knowledge within the team through internal trainings and ensure everyone understands how real estate management works in practice.
You help develop customer onboarding and training materials to bring our users along successfully.

Deep subject-matter expertise in real estate management (property management, rental management, or condominium/HOA management) — e.g., through several years of professional experience or relevant qualifications (e.g., Immobilienfachwirt, degree in real estate management)
Very good understanding of relevant processes, requirements and legal frameworks
Enthusiasm for applying your domain knowledge to a digital product and shaping it together with a product team
Experience in a strategic, product-adjacent or operational role is a plus — the decisive factor is your professional expertise
Ideally experience in a tech or SaaS environment, or willingness to quickly familiarize yourself with this world
Strong attention to detail, process orientation and understanding of customer expectations
Strong communication skills, a structured way of working and enjoyment of cross-functional collaboration
Very good German language skills (written and spoken); English skills are an advantage

Scope to make an impact: You are the central domain voice at immocloud and have direct influence on product decisions.
Strategic leverage: Your expertise shapes product, roadmap and the customer experience — you make the difference between “good” and “excellent”.
High visibility: Direct collaboration with the CEO, product team and support — short lines and fast decisions.
Fast pace, no overhead: We focus on pragmatism and impact, not bureaucracy.
Strong team: Colleagues who take responsibility, share knowledge and aim to achieve great things together.
Hybrid work: Flexibility and home office days — combined with regular presence in a modern office for real exchange.
Choice of hardware: MacBook or PC — you decide.
30 days of vacation & performance-based compensation
Regular team events & genuine team spirit