Product Operations Specialist supporting CareerSG within the Singapore Government's public service. Collaborating to enhance hiring workflows and user experiences for government agencies.
About the role
- Product Operations Manager optimizing product operations at PermitFlow, enhancing efficiency and integration of AI workflows in pre-construction processes.
Responsibilities
- Partner closely with Product, Engineering, Analytics, and AI teams to build the operational backbone that drives faster, smarter product development.
- Streamline how insights, data, and customer feedback flow through the product lifecycle: discovery, prioritization, design, build, launch, and iteration.
- Lead the design and improvement of product processes, tools, and systems that scale with our growth.
- Collaborate cross-functionally with Operations, Sales, and Customer Success to ensure launch readiness and alignment across teams.
- Develop and maintain dashboards, metrics, and experimentation frameworks to measure product impact and team efficiency.
- Act as the connective tissue across product and go-to-market teams, improving communication, documentation, and execution velocity.
- Support the integration of AI workflows and data-driven automation into core product and operational processes.
- Identify bottlenecks in product delivery and implement improvements to increase speed, quality, and repeatability.
Requirements
- 2+ years of experience in product operations, product strategy, or a similar cross-functional role at a high-growth SaaS or AI-driven company.
- Strong operational mindset: process design, data-informed decision making, and systems thinking.
- Proven ability to collaborate across product, engineering, analytics, and business functions to drive alignment and execution.
- Strong analytical and data literacy skills; able to synthesize insights and guide prioritization.
- Excellent communicator who can bridge technical and business teams.
- Experience with product and analytics tools (e.g., Tableau, Looker, Amplitude or similar).
- Familiarity with AI workflows or interest in how AI augments modern product development.
- Startup mindset: resourceful, proactive, and comfortable building from 0→1.
Benefits
- 📈 Equity packages
- 💰 Competitive Salary
- 🩺 100% Paid health, dental & vision coverage
- 💻 Company issued laptop
- 🎧 Home office & equipment stipend
- 🍽️ Lunch & Dinner provided via UberEats w/ a fully stocked kitchen
- 🚍 Commuter benefits
- 🎤 Team building events
- 🌴 Unlimited PTO
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