Senior Product Manager at QS shaping student and partner journeys. Focusing on engagement, conversion, and retention for higher education products.
About the role
- Product Manager in Trading Platforms enhancing seamless client trading experience at global FinTech. Collaborating with teams to optimize platforms and ensure high satisfaction levels.
Responsibilities
- Enhance the end-to-end client trading experience, ensuring it is seamless and optimized for conversion, retention, and engagement.
- Collaborate with the Head of Product and a growing team on client experience initiatives.
- Manage the backlog, lead agile ceremonies, and collaborate with design and engineering teams.
- Leverage insights, customer journey mapping, and data analysis to enhance our mobile app and web trading platforms.
- Ensure products and journeys meet client needs, reduce friction, and drive high levels of satisfaction and trust.
- Manage and prioritise the product backlog across mobile, web, and supporting platforms.
- Translate business goals and client needs into clear requirements, user stories, and acceptance criteria.
- Partner with design and research teams to map end-to-end customer journeys and identify pain points.
- Use analytics, client feedback, and market research to identify opportunities and measure feature performance.
- Work side-by-side with engineering during the development cycle to clarify requirements and ensure quality standards are met.
- Support initiatives to enhance client engagement through tailored experiences and analytics-driven insights.
- Define and track KPIs for new features and releases, ensuring they deliver measurable impact on client experience.
Requirements
- Experience in Product Management within FinTech (trading or investments is a strong plus).
- Strong understanding of risk, electronic verification, KYC, AML, and regulatory onboarding requirements.
- Proven experience collaborating with design and user research teams to build intuitive, client-facing products.
- A passionate, client-first mindset, with the ability to shape seamless journeys that improve satisfaction, trust, and engagement.
- Proficiency in documenting workflows, writing user stories, and producing acceptance criteria.
- Analytical skills with a track record of making data-driven decisions, supported by BI/data tools such as Tableau, Mixpanel, or similar.
- Excellent communication, interpersonal, and stakeholder management skills, with the ability to align diverse teams and negotiate trade-offs.
- Familiarity with Agile/Scrum delivery environments, with hands-on experience running ceremonies and supporting engineering during delivery.
- Proficiency in Jira, Confluence, and backlog management.
- A detail-oriented and structured approach, with strong problem-solving skills and the ability to manage competing priorities.
- Fluency in English (written and spoken); additional languages are a plus.
- The ability to take ownership, lead cross-functional initiatives, and build strong partnerships across product, engineering, design, compliance, and commercial teams.
- A passion for improving processes and challenging the status quo to deliver best-in-class outcomes.
Benefits
- Competitive salary structure including company bonus scheme
- Flexible and hybrid working
- Remote working option - work from anywhere for up to 6 weeks per year
- 10 days of Company paid sick leave annually
- 21 days of paid vacation within the first year of employment, increasing to 25 days after one year
- 3 paid volunteering days per year & Workplace Giving Program
- Comprehensive medical insurance with coverage for your healthcare needs
- Pension fund
- Employee referral bonuses for referring top talent to the company
- Ongoing personal development & learning opportunities
- Periodic recognition and reward programs for outstanding performance and achievements
- Frequent events and celebrations
- Genuinely collaborative and friendly culture
- Employee Assistance Program & Wellbeing Initiatives
- Convenient and cozy office located near the Limassol Municipal Garden
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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