Play a pivotal role in driving the strategic direction of our platform.
Engage directly with clients to conduct product discovery, gather user feedback, and share insights with the Product Owners.
Take full ownership of user setup, roles, and permissions within our platform during the client processes.
Responsible for granting access, identifying necessary roles, and managing the centralization of permissions.
Ensure a seamless onboarding experience for clients while actively communicating their needs and priorities to the Product Development department.
Report directly to the Head of Product.
Requirements
Lead the setup of user roles and permissions during the client onboarding process, ensuring proper access is granted to all users while centralising permissions within the platform.
Communicate onboarding priorities and client needs to the platform development team, ensuring alignment between client expectations and technical capabilities.
Actively participate in client meetings to conduct product discovery, gather user feedback, and identify opportunities for enhancements based on client interactions.
Monitor client onboarding priorities and liaise with the development team to align project priorities with ongoing client requests, ensuring timely delivery of onboarding solutions.
Ensure that all client onboarding requests are standardised, facilitating a consistent and efficient onboarding experience across the client base.
Formulate and execute product strategies that align with business objectives, driving innovation and competitive positioning in the market.
Collaborate with cross-functional teams, including Product Engineering, Software Engineering, and Quality Assurance, to facilitate smooth execution of two-week sprints, providing guidance and removing obstacles as necessary.
Proactively identify areas for improvement within the product development process and implement solutions to enhance efficiency and effectiveness.
Demonstrate a high level of accountability for both individual and team deliverables, ensuring quality and timeliness in execution.
Take initiative to identify challenges, propose innovative solutions, and drive necessary changes within the team and product development processes.
Exercise sound judgement in making product decisions, advocating for user needs while balancing business requirements, and confidently articulate your rationale to stakeholders.
Utilise data analytics to inform product decisions and prioritise features based on user engagement, market trends, and business impact.
Embrace change and guide teams through transitions, fostering a culture of resilience and continuous learning.
Approach challenges with both creative problem-solving and analytical rigour, encouraging innovative thinking within the team.
Exhibit exceptional communication skills, facilitating alignment between cross-functional teams and ensuring transparency in product progress and challenges.
Benefits
Join a culture that celebrates creativity and welcomes innovative, disruptive ideas, empowering you to make a real impact.
Immerse yourself in a fast-paced, diverse workplace where you'll have the chance to collaborate and learn from specialists across various fields, fostering personal and professional growth.
Embrace automation and seamless tech integration in your workflows, while our platform boosts operations through tech leverage, ensuring you stay ahead of the curve and updated with new technologies.
Enjoy an attractive compensation package that recognizes your contributions and dedication to our shared success, rewarding you fairly for your hard work.
Work in a comfortable, ergonomic environment within our spacious, modern offices located conveniently in the heart of Girona, just minutes away from the train station where you can enjoy daily fresh fruit and coffee!
Monthly afterworks organised by the company to unwind and strengthen team connections.
Enjoy flexible entry hours that help you balance your personal life with your work commitments.
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