Product Manager at papernest leading product development for customer operations with a focus on automation and AI. Collaborating with designers to enhance user experience and performance.
About the role
- Product Manager at Fiserv enhancing Clover’s industry-leading e-commerce payments products. Collaborating across teams to launch compelling new tools and solutions for merchants and partners.
Responsibilities
- Work cross-functionally to guide products from conception to launch by interpreting complex industry standards into well written and detailed user stories and requirements.
- You will be responsible for guiding our products throughout the execution cycle, focusing specifically on analyzing and tailoring our solutions to our merchants and consumers.
- Collaborate closely with design, engineering, quality assurance and operations colleagues to ensure the successful development and launch of Clover CNP products.
- Collaborate with our developer relations team to support partners who use our e-commerce APIs and SDKs to build vertical solutions.
- Define detailed user stories and requirements for CNP products and features.
- Work with marketing staff to effectively package your products, and create marketing collateral and other materials.
- Train local Fiserv sales channels on Clover product capabilities and our value proposition.
- Analyze merchant and developer feedback to continually improve their productivity, and the user experience of merchants and consumers.
- Define and track KPIs related to your product area.
- Help build business cases for new card-not-present products and features.
- Collaborate with other product managers, product designers, engineering staff and other stakeholders to maintain the roadmap for CNP products and features.
Requirements
- BS/BA degree, preferably in computer science or engineering
- 4+ years of product management experience within the payment tech space, more specifically with Buy Now, Pay Later payments
- Experience managing developer SDKs and APIs
- Experience with Agile development methodologies
- Experience developing partnerships with internal and external stakeholders
- Experience launching products and developing go-to-market strategies
- Ability to clearly communicate complex technical specifications to clients and implementation teams
- Ability to clearly communicate product descriptions, value propositions, and roadmaps to business personnel
- Strong verbal and written communications skills
- Excellent organizational, analytical, and influencing skills
- Capability to analyze data and make data-driven decisions
- An ability to travel domestically on occasion (less than 10%)
- Must currently possess valid and unrestricted U.S. work authorization to be considered for this role.
Benefits
- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off
- Remote work options
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