Product Manager at Fiserv enhancing Clover’s industry-leading e-commerce payments products. Collaborating across teams to launch compelling new tools and solutions for merchants and partners.
Responsibilities
Work cross-functionally to guide products from conception to launch by interpreting complex industry standards into well written and detailed user stories and requirements.
You will be responsible for guiding our products throughout the execution cycle, focusing specifically on analyzing and tailoring our solutions to our merchants and consumers.
Collaborate closely with design, engineering, quality assurance and operations colleagues to ensure the successful development and launch of Clover CNP products.
Collaborate with our developer relations team to support partners who use our e-commerce APIs and SDKs to build vertical solutions.
Define detailed user stories and requirements for CNP products and features.
Work with marketing staff to effectively package your products, and create marketing collateral and other materials.
Train local Fiserv sales channels on Clover product capabilities and our value proposition.
Analyze merchant and developer feedback to continually improve their productivity, and the user experience of merchants and consumers.
Define and track KPIs related to your product area.
Help build business cases for new card-not-present products and features.
Collaborate with other product managers, product designers, engineering staff and other stakeholders to maintain the roadmap for CNP products and features.
Requirements
BS/BA degree, preferably in computer science or engineering
4+ years of product management experience within the payment tech space, more specifically with Buy Now, Pay Later payments
Experience managing developer SDKs and APIs
Experience with Agile development methodologies
Experience developing partnerships with internal and external stakeholders
Experience launching products and developing go-to-market strategies
Ability to clearly communicate complex technical specifications to clients and implementation teams
Ability to clearly communicate product descriptions, value propositions, and roadmaps to business personnel
Strong verbal and written communications skills
Excellent organizational, analytical, and influencing skills
Capability to analyze data and make data-driven decisions
An ability to travel domestically on occasion (less than 10%)
Must currently possess valid and unrestricted U.S. work authorization to be considered for this role.
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