Product designer defining future of enterprise AI at WRITER. Collaborating across teams to enhance product design and user experience while driving product strategy.
About the role
- Product Designer at Clarity shaping AI-driven customer experiences through end-to-end design ownership. Involves leading design strategy, user research, and collaboration across teams.
Responsibilities
- Drive the design vision for Clarity’s AI customer service products, ensuring intuitive, elegant, and human-centered experiences.
- Lead the full product design lifecycle—from research, discovery, and ideation to prototyping, user testing, and polished UI delivery.
- Conduct user research and usability studies with customer service teams, agents, and end-users to uncover pain points and opportunities.
- Partner closely with product managers, engineers, and AI/ML teams to translate complex AI capabilities into simple, powerful user experiences.
- Develop and maintain scalable design systems and interaction patterns that ensure consistency across the product ecosystem.
- Use qualitative and quantitative insights to validate design decisions and optimize product usability and adoption.
- Guide and inspire junior designers, fostering a culture of creativity, excellence, and user-first thinking.
Requirements
- 5–8+ years in product design, with a track record of designing SaaS, B2B, or enterprise software.
- A strong portfolio showcasing end-to-end product design work, including UX flows, interaction design, and polished UI.
- Expertise in Figma (or similar design tools) for prototyping and design system management.
- Ability to conduct user research, usability testing, and translate findings into actionable design solutions.
- Strong understanding of accessibility, responsive design, and enterprise-grade product design.
- Familiarity with designing for AI products and data-rich interfaces (dashboards, workflows, analytics).
- Strategic thinker with a bias for action, curiosity for emerging technologies, and passion for creating delightful, human-centered experiences.
Benefits
- Competitive compensation, equity, and benefits package.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Customer Experience Design Lead at Vodafone responsible for Leading Digital Transformation in Turkey. Collaborating to enhance customer experiences with innovative solutions and insights.
Senior Product Designer increasing member engagement for Spring’s mental health platform. Collaborating with teams to improve user experience and drive growth metrics.
UX/UI Designer at HP focusing on user - friendly digital products through effective collaboration and design principles. Leverages expertise in Figma, Adobe XD, and web design methodologies.
Strategic design leader at Zoopla, leading a talented team of designers to evolve the product experience. Drive measurable outcomes through innovative design strategy and execution.
UI Designer creating accessible, high - fidelity user interfaces for Global Digital experiences at Ford. Collaborating with cross - functional teams to ensure effective product designs.
UI/UX Design Intern working on design systems and marketing materials for the first Driver Interaction Platform. Collaborating with the design team and contributing to innovative user experiences.
Senior Product Designer at Develcode, leading complex digital experience design with high autonomy and strategic influence.
Senior Product Designer at Miter, shaping core workflows for B2B SaaS in construction. Collaborating with product, engineering, and customers to deliver intuitive UX.
User Experience Designer creating data visualizations for clients at S&P Global Market Intelligence. Collaborating with Product, Operations, and Technology teams to assess needs and deliver effective user experiences.