Hybrid Member and Partner Experience Design Consultant

Posted 4 days ago

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About the role

  • Design Consultant supporting Beneva's experience design team by conducting research and facilitating workshops. Collaborating with advisors to improve and innovate customer experiences across various journeys.

Responsibilities

  • Conduct trend and competitive monitoring to identify opportunities for improvement and innovation in the Beneva experience
  • Contribute to the execution of qualitative research activities
  • Support Experience Design Advisors in preparing and facilitating collaborative design workshops
  • Map current and target experiences for various customer journeys

Requirements

  • Be a student in an undergraduate or graduate program in design, marketing, business administration, or equivalent
  • Understand the principles of behavioral research, trend and market monitoring, and data analysis
  • Proficient with the Microsoft Office suite and Mural

Benefits

  • Health insurance
  • Retirement plan
  • Flexible working hours
  • Paid time off

Job title

Member and Partner Experience Design Consultant

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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