Account Manager supporting Commercial Underwriting sales acquisition process and handling inquiries. Balancing quality and volume while managing a book of business in a hybrid work arrangement.
About the role
- Personal Lines Account Manager managing an assigned book of business as the primary client relationship manager. Handling inquiries and servicing accounts in the insurance industry by working closely with both customers and carriers.
Responsibilities
- Proactively manage an assigned book of business acting as the primary client relationship manager with responsibility for overall account servicing and maintenance
- Handle inquiries regarding insurance coverages, policy changes and general insurance questions as related to lines of business
- Handle billing, service and endorsement requests and process necessary paperwork associated with requested
- Act as liaison between customer and carrier working closely with both to ensure a mutually beneficial relationship
- Handle renewal/expiration list for assigned book of business, reviewing loss information, obtaining updated information, renewal applications, and negotiating renewal pricing when necessary
- Maintain knowledge of all company systems and offerings
Requirements
- 3+ years of experience in customer service and/or sales in the p&c insurance industry
- Strong interpersonal skills and ability to effectively communicate via phone or email
- Superior listening skills and ability to probe customer needs and opportunities through question-based selling and retention techniques
- Self-directed with good decision making and time management skills
- Proficient PC skills; knowledge of insurance software including AMS360
- Knowledge of the MA Registry forms and procedures
Benefits
- Company Paid Life Insurance
- Long-Term and Short-Term Disability
- Medical, Dental, Vision and FSA/HSA plans
- 401(k) with company match
- Additional voluntary benefits including Critical Illness, Accident Insurance, Hospital Indemnity and Supplemental Life Insurance, Legal and Identity Protection, and Pet benefits
- Generous PTO
- An awesome team of professionals!
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Location requirements
Account Manager responsible for driving growth and nurturing client relationships in the Central West area for Coates. Establishing trust and delivering solutions to clients in construction and related industries.
Senior Customer Success Manager managing relationships with EMEA adtech partners at Adelaide, a leader in attention measurement and activation.
Account Manager developing and executing strategic account plans in healthcare sector. Building partnerships and enhancing operational efficiency while managing high - value negotiations in North - East Italy.
Territory Manager for medical device consulting sales in major hospitals of Japan. Providing critical information related to surgical techniques and clinical data as a specialist.
Key Account Manager responsible for managing key accounts in industrial services and sales. Collaborating internally and externally on offers and maintaining pricing accuracy.
Key Partnerships Manager building meaningful partner relationships and enhancing B2B sales growth at Intrepid Travel in Toronto. Role requires strong commercial skills and a commitment to relevant KPIs.
Relationship Manager managing and growing large portfolio of mid - cap companies for U.S. Bank. Involves business development, financial advising, and collaboration with portfolio management.
Account Manager managing customer relationships and sales for AgroFresh's agricultural products. Achieving profitability goals and providing technical support in agricultural settings.
Manager overseeing provider relationships and account management for Carelon Behavioral Health. Ensuring staff performance and issue resolution in provider relations team.