DS
DS SmithSustainability Manager
Sustainability Manager shaping sustainability strategy and engaging customers in North EMEA for DS Smith. Requires strong communication, sustainability experience, and collaboration with cross - functional teams.
About the role
- Responsible for client retention and utilization, ultimately resulting in continued revenue stream from a business model where no client contracts exist.
- Harvest additional accounts and expanding/upselling product functionality to maximize revenue growth across their client base.
- Manage between 100 – 140 accounts across multiple software applications.
- Build and develop strong working relationships with customers from Dealer/owner/Decision Maker, management and other as needed.
- Engage in needs assessment reviews to understand client opportunities and develop strategic plans of actions addressing the identified needs.
- Maintain relationships with clients through a regular cadence of onsite visits and/or virtual screenshare engagements to drive valuable insights.
Requirements
- Bachelor’s degree in a related discipline and 6 years’ experience in a related field.
- Minimum 7 years of retail automotive management experience as a General Manager, General Sales Manager, Used Car Manager, Preowned Director, or similar capacity preferred.
- Internal experience as a performance manager with multiple years of exceptional client retention results and/or experience with vAuto, Stockwave, KBB ICO and other Cox Automotive products is a plus.
- Experience directly managing preowned operations highly motivated self-starter capable of working remote independently part of a remote based team.
- Outstanding relationship management capabilities.
- Ability to operate with considerable latitude and minimal guidance to resolve complex situations.
- Proficiency in using Customer Relationship Management Systems and other automotive management systems.
- Technically savvy and proficient in Microsoft Office.
Benefits
- A competitive salary and top-notch bonus/incentive plans.
- Exceptional work-life balance, flexible time-off policies and accommodating work schedules.
- Comprehensive healthcare benefits, with multiple options for individuals and families.
- Generous 401(k) retirement plans with company match.
- Inclusive parental leave policies, plus comprehensive fertility coverage and adoption assistance.
- Professional development and continuing education opportunities.
- Access to financial wellness/planning resources.
Job title
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