About the role

People Transformation Specialist at Southdown focusing on HR process redesign and digital transformation. Join a not-for-profit organization improving employee experience through innovative solutions.

Responsibilities

Redesigning and mapping HR processes to improve efficiency across recruitment, onboarding, and performance management.
Leading the implementation and optimisation of HR systems (e.g., Pinpoint ATS, Workforce, People First HRIS, Halo Ticketing), ensuring functionality and adoption.
Coordinating training and upskilling within the People and Experience team to embed effective system use and continuous improvement.
Partnering with the People Team to streamline workflows and remove inefficiencies across the function.
Supporting the rollout of new platforms, including workflow design, pilot delivery, and change management.
Driving strategic HR initiatives aligned with Southdown’s improvement roadmap, including project planning and stakeholder engagement.
Creating and managing recruitment content across job boards, careers sites, and social media, aligned with Southdown’s EVP and employer brand.
Using data and metrics to evaluate system performance, recruitment funnel effectiveness, and employee access to People services.
Configuring and maintaining ATS features including user access, templates, workflows, onboarding modules, and automation.
Troubleshooting system issues, supporting integration planning across ATS, HRIS, and LMS platforms, and providing training and documentation for end users.

Strong knowledge of HR technology and system implementation (ATS, HRIS, LMS, ticketing platforms).
Solid understanding of recruitment lifecycle, employer branding, and onboarding processes.
Proven experience in project management and change delivery within a People/HR context.
Skilled in workflow mapping, service design, and continuous improvement.
Ability to use data, metrics, and user feedback to drive people-focused change.
Experience managing recruitment and onboarding content and workflows.
Proficient in producing and implementing documentation for People processes.
Effective collaborator across teams and functions during transformation initiatives.
CIPD Level 5 or equivalent qualification.
Project/change management certification (e.g., Agile, PRINCE2).

Health cost cash-back scheme: access to our health insurance scheme which covers dental, optical, physical therapies and other medical treatments with the option to add greater levels of cover.
Interest-free loans: assistance with larger costs that arise such as tenancy deposits, season travel tickets or buying a car.
Access to the Easit Network: discounts and incentives on train, bus and car journeys such as 15% off eligible daily and season rail tickets.
Blue Light card: access to discount services for the social care sector with savings across thousands of online shops, restaurants, and high-street vendors.
Free advice and counselling service: confidential emotional support and practical guidance from our independent telephone service.
25 days paid holiday plus bank holidays.