Hybrid People Operations Manager

Posted 3 weeks ago

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About the role

  • Build, refine, and manage scalable People processes across the employee lifecycle (onboarding, offboarding, compliance, HR data, and documentation)
  • Maintain and optimize our HR systems (Gusto, Lever, Lattice, Carta) while ensuring data integrity across all platforms
  • Proactively identify process gaps before they become pain points, designing efficient, employee-friendly solutions that enable scale
  • Partner with Finance and Payroll on audits, benefits administration, headcount reporting, and compensation cycles
  • Lead the NYC office experience: manage day-to-day operations, plan team events, and cultivate a welcoming, connected, and productive environment
  • Support performance review cycles, engagement surveys, and People programs that strengthen culture, accountability, and growth
  • Act as a trusted partner and resource for employees and managers, balancing empathy with operational excellence.
  • Manage our Workplace Experience & Events Coordinator and bring culture to life through meaningful in-person and virtual moments

Requirements

  • 5+ years of experience in People Operations or HR within a high-growth company (100–300+ employees)
  • Proven success building or optimizing People systems, policies, and processes that scale
  • Strong understanding of employment law, compliance, and benefits administration
  • Proficiency with HR platforms (e.g., Gusto, Lever, Lattice, and Google Workspace)
  • Excellent project management and communication skills, with the ability to balance multiple priorities
  • Enjoys being in the office and fostering community through people-centric experiences

Benefits

  • Eligible for equity
  • 99% employer paid health benefits (Medical, Dental, and Vision) + One Medical subscription
  • 18 PTO days/yr + 1 week holiday break
  • Annual $750 learning & development stipend
  • Company-sponsored team retreat + social events
  • A sabbatical program

Job title

People Operations Manager

Job type

Experience level

Mid levelSenior

Salary

$130,000 - $150,000 per year

Degree requirement

Bachelor's Degree

Location requirements

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