Hybrid Payroll Account Manager

at Datacom

• Job title: Payroll Account Manager
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: No Education Requirement
• Location requirements: Hybrid, Wellington, New Zealand

About the role

• Managed Payroll Account Manager responsible for managing payrolls for a portfolio of clients. Ensuring quality payroll service and exceeding customer expectations at Smartly, a Datacom company.

Responsibilities

• You will be responsible for managing payrolls for a portfolio of clients on Smartly’s Managed Payroll Service.
• This role will ensure preparation/completion of customer payrolls to appropriate quality standards within time and to company requirements.
• You will ensure high standards are being met and maintained throughout each part of the process and ensure customer expectations are exceeded.
• You will uphold the highest levels of customer service, retaining and growing customer accounts where possible.

Requirements

• Working knowledge of NZ payroll and legislation.
• Proven experience in account management, customer service and/or sales.
• Highly developed numeric, analytical and problem-solving skills.
• High level of accuracy and proven communications skills.
• The ability to create and maintain positive relationships with clients.
• Effective work organisation and prioritisation skills with an ability to manage a wide variety of tasks.

Benefits

• An attractive salary and additional benefits (e.g. free health insurance).
• Flexible working – opportunity to work from home.
• Conveniently located right next to the Lower Hutt shopping mall.
• Awesome company-wide culture – we love a massive morning tea, an epic work party, and the random rolling lunch.
• We’re also passionate about our people and seeing them thrive.