About the role

  • Serve as the primary contact for all patient billing inquiries.
  • Act as a liaison between INTEGRIS and patients, providers, and payers for all post-care matters related to account resolution.
  • Provide information regarding billing practices, policies, and patient billing statements.
  • Assist patients in understanding billing statements to ensure swift resolution of outstanding balances.

Requirements

  • Strong knowledge of healthcare billing, insurance, and compliance regulations in areas of hospital, physician, and specialty billing.
  • Able to manage sensitive information with confidentiality.
  • Excellent verbal and written communication and critical thinking skills.
  • Willingness to maintain a continued knowledge base of insurance and patient healthcare billing and collections compliance and practices.
  • 4 years of experience in healthcare insurance billing, denial management, insurance resolution/follow-up, cash posting, patient financial services, healthcare billing customer service, or any combination of thereof.
  • 5 years of patient access experience may also be considered.
  • 2 years of medical billing experience may be considered for candidates with bachelor’s degree in healthcare or related field, or 3 years of experience with the completion of certification in a healthcare program such as medical coding.
  • Revenue Cycle or Patient Access certifications and Epic EMR experience preferred.
  • Must obtain Revenue Cycle or Patient Access related certification within 1 year of hire (Certified Revenue Cycle Representative or Certified Healthcare Access Associate).

Benefits

  • front loaded PTO
  • 100% INTEGRIS Health paid short term disability
  • increased retirement match
  • paid family leave

Job title

Patient Financial Advisor

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

High School Diploma

Tech skills

Location requirements

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