IT Lead focused on lifecycle management and technological modernization in financial services. Act as a bridge between business areas and technical teams for critical applications.
About the role
- Patient Financial Advisor serving as primary contact for patient billing inquiries. Resolving billing issues and acting as liaison between INTEGRIS and patients, providers, and payers.
Responsibilities
- Serve as the primary contact for all patient billing inquiries.
- Act as a liaison between INTEGRIS and patients, providers, and payers for all post-care matters related to account resolution.
- Provide information regarding billing practices, policies, and patient billing statements.
- Assist patients in understanding billing statements to ensure swift resolution of outstanding balances.
Requirements
- Strong knowledge of healthcare billing, insurance, and compliance regulations in areas of hospital, physician, and specialty billing.
- Able to manage sensitive information with confidentiality.
- Excellent verbal and written communication and critical thinking skills.
- Willingness to maintain a continued knowledge base of insurance and patient healthcare billing and collections compliance and practices.
- 4 years of experience in healthcare insurance billing, denial management, insurance resolution/follow-up, cash posting, patient financial services, healthcare billing customer service, or any combination of thereof.
- 5 years of patient access experience may also be considered.
- 2 years of medical billing experience may be considered for candidates with bachelor’s degree in healthcare or related field, or 3 years of experience with the completion of certification in a healthcare program such as medical coding.
- Revenue Cycle or Patient Access certifications and Epic EMR experience preferred.
- Must obtain Revenue Cycle or Patient Access related certification within 1 year of hire (Certified Revenue Cycle Representative or Certified Healthcare Access Associate).
Benefits
- front loaded PTO
- 100% INTEGRIS Health paid short term disability
- increased retirement match
- paid family leave
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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