About the role

Partners & Enablement Manager overseeing global partnerships for dLocal, a fintech leader. Driving sustainable partner growth through strategic management and operational oversight.

Responsibilities

Strategically oversee worldwide partner accounts, focusing on shared growth prospects and aligning their initiatives with core business objectives.
Act as the main point of contact for strategic, commercial, and operational issues.
Coordinate regular partner reviews, provide business updates, and handle escalations.
Promote commercial opportunities and foster growth with all global partners.
Address performance gaps by developing and implementing structured action plans with other teams.
Ensure partners adhere to contractual obligations and operational standards.
Monitor cross regions partner performance through key metrics: Health Scorecard, Redundancy coverage and Transaction performance.
Lead the implementation of standardized processes and guidelines of global initiatives (e.g., Network Tokens).
Ensure consistency and compliance by aligning regional execution with global mandates.
Support global enablement projects, including new partner onboarding, capability expansion, and market launches.
Design and execute joint initiatives with commercial and product teams to drive transaction growth.
Coordinate cross-team training sessions, workshops, and knowledge-sharing forums.

Strong experience in commercial roles, with a proven ability to identify and drive business opportunities.
Understanding of card schemes and payment networks is highly valuable.
Demonstrated ability to work effectively across multiple regions and cultures.
Ability to interpret performance metrics, identify trends, and develop actionable plans.
Experience leading cross-functional projects and initiatives, ensuring timely and effective execution.
Excellent communication and relationship-building skills, with the ability to influence both internal and external stakeholders.
Proactive approach to identifying issues and implementing solutions.
Comfortable working in a fast-paced, dynamic, and evolving global environment.
Strong team player, able to coordinate and align multiple teams towards common objectives.

Remote work: work from anywhere or one of our offices around the globe!*
Flexibility: we have flexible schedules and we are driven by performance.
Fintech industry: work in a dynamic and ever-evolving environment, with plenty to build and boost your creativity.
Referral bonus program: our internal talents are the best recruiters - refer someone ideal for a role and get rewarded.
Learning & development: get access to a Premium Coursera subscription.
Language classes: we provide free English, Spanish, or Portuguese classes.
Social budget: you'll get a monthly budget to chill out with your team (in person or remotely) and deepen your connections!
dLocal Houses: want to rent a house to spend one week anywhere in the world co-working with your team? We’ve got your back!