dLocal started with one goal – to close the payments innovation gap between global enterprise companies, and customers in emerging economies.
We have over 900 payment methods, in more than 40 countries.With the ability to accept local payment methods and facilitate cross-border fund settlement worldwide, our merchants reach billions of underserved consumers in the high-growth markets of Africa, Asia, and Latin America.
dLocal offers the ideal payment solutions for global commerce:Payins: Accept local payment methods Payouts: Compliantly send funds cross-borderDefense Suite: Manage fraud effectivelydLocal for Platforms: Unify your platform’s payment solutionLocal Issuing: Localize payments for your gig-economy workers, suppliers, and partners

dLocal

Browse and apply for open jobs at dLocal.

analyst

dLocal is a payment solutions platform that connects global merchants with consumers in emerging markets. The company offers a variety of services including payins, payouts, and real-time fraud management to enhance payment processes for businesses. As a Nasdaq-listed company, dLocal supports transactions in over 40 countries, enabling local payment methods and currencies for billions of emerging market consumers. dLocal’s platform simplifies cross-border payments, providing a comprehensive solution for eCommerce, shared economy, digital media, financial services, and more, with an emphasis on high-growth markets such as Africa, Asia, and Latin America.

dLocal started with one goal – to close the payments innovation gap between global enterprise companies, and customers in emerging economies. We have over 900 payment methods, in more than 40 countries.With the ability to accept local payment methods and facilitate cross-border fund settlement worldwide, our merchants reach billions of underserved consumers in the high-growth markets of Africa, Asia, and Latin America. dLocal offers the ideal payment solutions for global commerce:Payins: Accept local payment methods Payouts: Compliantly send funds cross-borderDefense Suite: Manage fraud effectivelydLocal for Platforms: Unify your platform’s payment solutionLocal Issuing: Localize payments for your gig-economy workers, suppliers, and partners

• Processing and disputing credit card chargebacks and inquiries to recover funds - including investigations of chargebacks and communications with external partners
• Analyzing information, thinking through difficult problems, and making critical decisions based on limited information
• Tracking and providing statistics on chargebacks for the Finance Management Team
• Tracking and maintaining fraud incident reports and other related analyses
• Making certain that all chargeback activities are handled in accordance with regulatory requirements
• Reporting on Fraudulent vs Service related chargebacks, actions taken, and results obtained
• Communicating with our Payment Processors on our external partner’s queries
• Compiling the figures from various databases to build the team's monthly chargeback report.
• Validating chargeback reports by utilizing internal and external software systems
• Providing team members with transactions reviewed by them that have come back as fraud chargeback

Chargebacks Analyst I

Chargebacks Analyst assisting with credit card chargebacks and fraud incidents at dLocal, a fintech company specializing in emerging market payments.

manager

• Strategically oversee worldwide partner accounts, focusing on shared growth prospects and aligning their initiatives with core business objectives.
• Act as the main point of contact for strategic, commercial, and operational issues.
• Coordinate regular partner reviews, provide business updates, and handle escalations.
• Promote commercial opportunities and foster growth with all global partners.
• Address performance gaps by developing and implementing structured action plans with other teams.
• Ensure partners adhere to contractual obligations and operational standards.
• Monitor cross regions partner performance through key metrics: Health Scorecard, Redundancy coverage and Transaction performance.
• Lead the implementation of standardized processes and guidelines of global initiatives (e.g., Network Tokens).
• Ensure consistency and compliance by aligning regional execution with global mandates.
• Support global enablement projects, including new partner onboarding, capability expansion, and market launches.
• Design and execute joint initiatives with commercial and product teams to drive transaction growth.
• Coordinate cross-team training sessions, workshops, and knowledge-sharing forums.

Partners & Enablement Manager

Partners & Enablement Manager overseeing global partnerships for dLocal, a fintech leader. Driving sustainable partner growth through strategic management and operational oversight.

operations

• Participate in different internal projects across the Operations and Finance teams, working closely with our Product and Technology teams.
• Treasury Management System project: develop the necessary controls to ensure the integrity of bank statements.   Responsible   for reviewing bank information received, contacting the bank partners to resolve differences.
• Daily reconciliation project: monitoring of daily transactional reconciliations done by the Finance team. Generate specific reports for stakeholders to escalate issues identified in internal reconciliations, referring to operational differences that need further action with third parties.
• Analysis of additional charges from acquires referring to fines.
• Validate the accuracy of extra charges and follow up with the acquirers in case of discrepancies.
• Credit Risk: Work with our Risk Team and Operations Team to ensure the accuracy of write-offs, correct calculations and backup.
• Ensure the quality of information regarding processing costs and other fees charged by third parties. Work across Operational teams to validate the accuracy of information uploaded on our internal tools

Operations Data Assurance Analyst

Analyst for Operations Data Assurance team developing processes and controls. Collaborating with various teams to support efficient workflows for global operations.

data-analyst

• Deeply understand how our customers such as Amazon, Spotify, Booking, or Uber are using Dlocal to process payments.
• Become a key player during the ramp-up of new customers, by closely analyzing transaction information and identifying areas of improvement. This involves examining millions of data points and recognizing patterns of why some transactions fail.
• Coordinate and run A/B tests to continuously improve key performance indicators.
• Work closely and be the source of insights for our Product, Machine Learning, Operations and Customer Success teams in order to develop new solutions that will increase the success of our customers.

Data Analyst – Payment Optimization

Data Analyst driving payment optimization with insights and data analysis for a leading fintech. Collaborating with teams to enhance payment flows for global customers.

onboarding-specialist

• Analyze B2B customers' KYC information, enabling an efficient and transparent onboarding experience for our clients.
• Understand Customer Identification Program (CIP) and Customer Due Diligence (CDD) requirements and related procedures.
• Assist in design controls, processes, and procedures for merchant and partner onboarding.
• Support Operations and Sales Teams by providing AML advice in new industries and countries.
• Provide a critical service for our business partners, ensuring that all information provided for new client relationships is corroborated with supporting documentation as required by local laws, regulations, and dLocal internal policies.
• Conduct background checks and evaluate negative news related to existing clients and prospects.
• Manage competing priorities, provide explicit directions, and establish clear expectations for stakeholders.
• Work cross-functionally with internal teams to discuss changes or updates to KYC/AML requirements, policy, and procedure.

Compliance Onboarding Specialist

Compliance Onboarding Specialist analyzing B2B customers' KYC information in fintech. Collaborating with internal teams to manage merchant and partner onboarding processes.

dLocal

About the company

Open jobs

5 jobs found

Chargebacks Analyst I

dLocal

Partners & Enablement Manager

dLocal

Operations Data Assurance Analyst

dLocal

Data Analyst – Payment Optimization

dLocal

Compliance Onboarding Specialist

dLocal