BI
Bloc, Inc.Residential Program Director
Residential Program Director overseeing direct services for nonprofit's residential housing in underserved neighborhoods. Leading team to evaluate and enhance services for minors and community members.
About the role
- Drive growth and operational excellence across global channel partner ecosystem (solutions, services, VARs).
- Design and scale Retool’s partner program—define systems, processes, and frameworks to manage partners globally.
- Develop and execute strategies to help scale the global channel ecosystem.
- Assess existing partnerships and identify new high-potential partners to pursue.
- Recruit, evaluate, and onboard new partners to align with Retool’s standards and objectives.
- Design and deliver training, resources, and enablement materials to ensure partner readiness.
- Drive partner-sourced and influenced pipeline through proactive engagement.
- Oversee partner deal processes from opportunity vetting to sales hand-off ensuring smooth execution.
- Act as primary contact for long-tail partners handling business and light technical inquiries.
- Continuously improve partner processes, tools, and resources to enhance experience and scalability.
- Track and report on partner performance, pipeline impact, and program health using data-driven insights.
- Manage operational workflows including invoicing, documentation, and contract processing.
- Partner with Sales, Marketing, and Product teams to align on GTM strategies and co-sell motions.
Requirements
- Self-starter with strong business acumen and a “get stuff done” attitude.
- 5–8 years of experience in channel management, specifically working with solutions partners, services partners, and VARs (SaaS/enterprise software preferred).
- Strong grasp of common commercial models (referral, OEM, resell) and ability to get creative with new approaches.
- Proven experience in hunting and vetting partners, managing deal flow, and supporting partner sales processes.
- Track record of building scalable partner programs and driving measurable pipeline growth.
- Strong collaboration skills with field teams (Sales, BDR/SDRs, SEs, AMs, PS, TAMs).
- Proficiency with partner reporting tools and CRM systems (Salesforce experience a plus); skilled at data-driven decision-making.
- Excellent organizational and project management skills; detail-oriented and able to manage multiple priorities simultaneously.
- Strong communication and relationship-building skills across internal and external stakeholders.
- Ability to thrive in a fast-paced, high-growth environment.
Benefits
- Additional compensation in the form(s) of equity
- Commission/bonuses (dependent on position)
- Comprehensive benefit plan including medical, dental, and vision
- 401(k)
- Generous benefits to all employees
- Hybrid work location
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Location requirements
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