Technical Support Engineer at Flexera providing support for cloud infrastructure and FinOps. Ensuring customer success while troubleshooting and resolving complex issues.
About the role
- Part-Time Support Engineer at Aquant delivering support to German-speaking clients. Troubleshooting issues and collaborating with teams for effective onboarding and ongoing customer value.
Responsibilities
- Deliver in-depth support to our German-speaking clients
- Quickly diagnose and triage issues, resolve incidents, and liaise closely with teams
- Act as a trusted advisor for product and implementation issues
- Troubleshoot basic product issues and work with the support team to resolve them
- Work with other teams to ensure successful onboarding and ongoing customer value
- Facilitate training from time to time in German for customers
Requirements
- German native speaker - Level C2 is a must!
- Fluent in English
- Ideally, 1+ years of experience as a Technical Support Engineer or Technical Consultant in a SAAS company
- Strong analytical skills, logical thinking, and troubleshooting skills
- Proactive and comfortable working in a fast-paced and dynamic environment
- Social and team-oriented personality with strong collaboration skills
Benefits
- Flexible work arrangements
- Professional development
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
IT Field Support Analyst providing technical support and maintaining IT equipment at TechnipFMC. Responsible for managing hardware assets and supporting local IT requests.
Technicien Support Informatique offrant un soutien IT de proximité aux utilisateurs et à la chaine d'approvisionnement industrielle chez Essity. Gestion des demandes, résolution d'incidents, et travail avec les équipes globales.
IT Support Analyst providing technical assistance in a hybrid workplace. Focused on user support and managing IT assets at B2e Group.
Controls Engineer providing technical support to high - profile customers for automation systems. Focused on resolving complex issues and improving service efficiency.
Technical Analyst in the Affordable Housing segment at Tenda construction company, managing cost analysis and budget for construction projects with a focus on residential buildings.
Technical Support Engineer role focusing on troubleshooting and client support. Working with an international team to improve client system performance in global trade.
Analyze and resolve N2 support calls for AVITA's products while ensuring correct application functioning. Engage in functional validations and technical troubleshooting for issue resolution.
Senior Manager leading global technical support for Call Recording & Analytics at Smarsh. Collaborating with teams to enhance customer assistance and service delivery.
Technical Analyst supporting ITV's Enterprise Architecture team to analyse and document architecture, workflows, and automation opportunities across technical systems. Collaborating with diverse stakeholders and ensuring alignment with architectural standards.