Operations Team Member performing diverse tasks in pet aftercare at Gateway Services. Operating equipment, maintaining quality control, and providing compassionate care to pets and families.
About the role
- Manage a team engaged in servicing a portfolio for income properties, ensuring compliance and superior client service. Oversee operations and drive continuous improvement in loan processing.
Responsibilities
- Responsible for managing a team of professional staff servicing a portfolio for the Income Property Group
- Provide superior client service to both internal and external clients
- Independently manage all aspects of team management and portfolio needs
- Analyze and facilitate loan processing including loan boarding, maintenance, and data integrity
- Clearly communicate problems/issues to Manager
Requirements
- 4-year College Degree or equivalent work experience
- Minimum 5 years supervisory/leadership experience preferred
- Strong knowledge of bank operations, bank compliance, and experience with servicing commercial real estate
- Expert knowledge of commercial real estate including commitment/loan structures, title/liens, documentation, and industry practices
- Familiarity with Commercial Loan Systems such as Debt Domain and LoanIQ
- PC proficiency including familiarity with Microsoft Excel and Word
Benefits
- Eligible for incentive compensation subject to company performance
- Health insurance
- Retirement plans
- Professional development opportunities
- Paid time off
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