Hybrid Director, Dealer Operations

Posted 2 hours ago

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About the role

  • Director of Dealer Operations leading a large team in the investment industry. Focused on service delivery, training, and strategic improvements.

Responsibilities

  • Build a team culture and processes to deliver excellent service
  • Manage a team of 180 people
  • Oversee the design and delivery of training
  • Use data and analytics to gain insights

Requirements

  • Ten or more years of experience in the investment industry in Canada
  • Experience with financial advisory practices
  • Bilingualism (French, English) for Quebec
  • Strong communication skills
  • Strategic thinking and decision-making

Benefits

  • Being a member of the Sun Life family
  • Inclusive and respectful environment
  • Commitment to employee well-being
  • Flexible work arrangements
  • Various incentive plans

Job title

Director, Dealer Operations

Job type

Experience level

Lead

Salary

CA$110,000 - CA$180,000 per year

Degree requirement

Bachelor's Degree

Location requirements

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