Team Leader in insurance operations focusing on coaching and maintaining high team performance. Contributing to strategic evolution within a rapidly expanding company in commercial insurance.
About the role
- Project Lead Analyst managing complex projects for Citi's Lending Operations team. Overseeing milestone execution, stakeholder management, and vendor performance in a hybrid working environment.
Responsibilities
- Responsible for the day-to-day management of executing to milestones and budget on one or more projects.
- Assess creation of project plan, charter, stakeholder management plan, acceptance plan, and central project issue log.
- Work with Project Sponsor to ensure business case/cost benefit analysis is in line with business objectives and confirm project plans meet business needs as described in the project initiation documents.
- Ensure all stakeholders are identified and included in scope definition activities and understand project schedule and key milestones.
- Ability to prepare comprehensive release plan / roadmap
- Escalate project risks to the Project Director, or Project Sponsor, when appropriate.
- Ensure vendor performance is monitored and actions taken if performance warrants.
- Provides sophisticated analysis with interpretive thinking to define problems and develop innovative solutions.
- Directly affects the business by influencing strategic functional decisions through advice, counsel or provided services.
- Has the ability to operate with a limited level of direct supervision.
- Can exercise independence of judgement and autonomy.
- Acts as SME to senior stakeholders and /or other team members.
- Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
Requirements
- 6-10 years relevant experience
- Prior industry experience.
- Fully knowledgeable on the day-to-day activities of a product or process; Basic understanding of the firm's different businesses and the related economics;
- Individual is expected to be subject area expert in one (or more) specific skill sets
- Possesses a comprehensive understanding of how own area and others collectively integrate to contribute towards achieving business objectives
Benefits
- medical, dental & vision coverage
- 401(k)
- life, accident, and disability insurance
- wellness programs
- paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays
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