Manager of strategic initiatives delivery at PayPal, leading complex programs and facilitating cross - functional alignment. Responsible for execution excellence within a fast - paced environment.
About the role
- Operations Program Manager managing operational projects for scalable EV charging infrastructure at Voltera Power. Overseeing initiatives while ensuring efficiency and operational consistency across teams and vendors.
Responsibilities
- Manage cross-functional operational projects and initiatives, while ensuring that processes, tools, and coordination run smoothly.
- Track and report on operational metrics and board-level data to drive accountability.
- Serve as primary liaison with key vendors and partners, leading meetings, prioritizing requests, and ensuring timely resolution of issues.
- Support day-to-day operations across Facilities, Procurement, and Integrated Operations Center, escalating or resolving issues as needed.
- Develop documentation and workflows to standardize processes.
- Identify and ruthlessly pursue improvements to process.
- Ability to travel up to 10% (annual summit, team building, workshops, conferences, etc.)
- Perform additional responsibilities as assigned.
Requirements
- 5-7+ years of experience in operational project management, technical program management, or a related field
- Strong organizational skills with proven ability to manage multiple projects and priorities in a fast-paced environment
- Experience working cross-functionally with finance, accounting, operations, and external vendors
- Excellent communication and stakeholder management skills, with ability to facilitate and escalate effectively
- High attention to detail, reliability, and ability to operate independently in a hybrid environment
- Service operations experience supporting EV charging, energy + utility infrastructure, or related sectors (nice-to-have)
- Basic project management experience or certification (e.g., PMP, CAPM) (nice-to-have)
- Proficiency with any of the following software: Atlassian (Confluence and/or Jira), Salesforce Service Cloud or other CMMS/ticketing platforms, analytics and reporting tools (e.g. Power BI, Kibana) (nice-to-have)
Benefits
- medical/vision/dental insurance
- matching 401(k)
- unlimited vacation time
- EV incentive
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