Operations Manager at Unzer managing merchant relations and data oversight in the FinTech industry. Requires strong communication in German and English with a focus on data management.
Responsibilities
Master data management with a 360° view: You will take responsibility for the quality, consistency and currency of our master data.
Quality assurance & interface work: You ensure data quality and collaborate closely with cross-functional teams.
Knowledge management & process optimization: You maintain and update our knowledge base and monitor ticket trends.
Collaborative communication: You work across departments, communicate clearly and solution-oriented.
AI affinity & future-oriented mindset: You are eager to explore how artificial intelligence can make our work smarter.
Requirements
Structured and analytical working style with high attention to detail
Strong communication skills and team spirit
Business-fluent German and good command of English
Enthusiasm for master data management and process optimization
Curiosity about new technologies and smart tools
Please note: we will not sponsor your visa or relocation for this position; a valid work permit is required to be considered.
Benefits
🏡 Work from home up to 3 days per week — we support your work–life balance.
🚲 Mobility support: whether Swapfiets, a company bike (Jobrad) or the Deutschlandticket — we cover your commute.
📗 Training budget of €1,000 per year — develop your skills with our support.
🧠 Mental health support through a partnership with Nilo.health.
💰 Pension plan — we want to give back and help you secure your future.
🏖️ 15 days per year Workation — work from a location of your choice within the EU.
🎉 Enjoy great moments with colleagues — we host an annual company party and several team events!
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