Operations & Welding Process Specialist evaluating and improving welding processes at Airgas locations. Collaborating with stakeholders and mentoring teams to enhance operational excellence.
About the role
- Operations Specialist managing all aspects of fulfillment and logistics for Knix's apparel distribution. Ensuring order accuracy and inventory integrity across various channels in a fast-paced environment.
Responsibilities
- Oversee end-to-end fulfillment across our eCommerce, retail, and wholesale channels across multiple distribution centres (domestic and international).
- Maintain and troubleshoot system integrations (ERP, OMS, WMS) to guarantee inventory accuracy, order integrity, and fulfillment reliability.
- Serve as the primary contact for 3PLs and DC operations teams - drive resolution of delivery, fulfillment, or inventory issues.
- Manage cross-border shipments (Canada/US) including customs documentation, compliance, duties/taxes, duty drawback, and coordination with partners.
- Build, maintain, and surface key reports/dashboards (inventory movement, fulfillment metrics, cost per order, lead times) to enable informed operational decisions.
- Identify, recommend, and implement process improvements and automation opportunities to reduce errors, shorten cycle times, and improve cost efficiency.
- You see issues before they become problems and fix them.
- You articulate complexities in simple terms and align stakeholders.
- You look for better ways of doing things every day.
- You work across teams - planning, marketing, retail ops, wholesale & Amazon channels, IT, finance, carriers - and build strong partnerships.
Requirements
- 3+ years of experience in supply chain, operations, or logistics, ideally within a retail or eCommerce environment.
- Experience with ERP systems; hands-on experience with NetSuite and Shopify is an asset.
- Strong proficiency in Excel and analytical skills - able to build reports, identify trends, and translate data into actionable insights.
- Excellent organizational and communication skills, with the ability to collaborate cross-functionally with internal teams, 3PL partners, carriers, and vendors.
- High attention to detail, a proactive mindset, and the ability to perform under pressure in a dynamic environment.
Benefits
- inclusive and equitable approach
- reasonable accommodations for candidates with disabilities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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