Associate Director of Operations leading operational performance and service delivery at Concentrix. Responsible for managing budgets, recruiting, and ensuring compliance across various projects in a dynamic environment.
About the role
- Operations Coordinator in the Order Management team focusing on customer purchase order execution. Collaborating on supply chain solutions with cross-functional teams in a hybrid work environment.
Responsibilities
- Own the complete customer purchase order execution
- Coordinate and monitor the end-to-end order execution
- Solve constraints and escalate as necessary
- Manage ordering of products
- Support coordination of the procurement execution
- Support coordination of the distribution execution
- Support coordination of customer invoices
Requirements
- 2 years’ experience in Order Management or Finance related field.
- SAP or other ERP experience preferred.
- Strong problem-solving skills for effective constraint resolution and escalations.
- Fluent English communication skills for clear stakeholder interactions.
- Ability to develop and maintain positive relationships with customers and stakeholders.
- Attention to detail ensuring accuracy in files meeting Sarbanes Oxley (SOX) standards.
- Ability to recognize and implement process improvements.
- Understanding of billing models, revenue recognition, and accounts receivable processes.
Benefits
- Continuous learning opportunities
- Well-being programs to support you mentally and physically
- Opportunities to join and get supported by employee resource groups
- Mentoring programs
- Highly diverse teams with an inclusive culture
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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