Denials Operations Associate at athenahealth responsible for project management and improving healthcare outcomes. Proposing data-driven solutions and collaborating with stakeholders across departments.
Responsibilities
Propose and implement solutions to improve customer experience and outcomes
Use data analysis to determine root causes and analyze trends
Design elegant solutions that favor automation and work prevention
Manage project teams to action and cultivate collegial relationships
Present project purpose and updates to stakeholders
Provide mentoring and ongoing education opportunities for new hires
Requirements
Bachelor’s Degree (or commensurate level of professional experience)
3-5 years of professional experience
Experience working denials or within the revenue cycle
Experience working with cross-functional groups and teams to achieve common goals
Demonstrated ability to assume sole and independent responsibility for various projects
Experience interfacing with internal or external customers
Knowledge of Lean Six Sigma and Agile development methodologies preferred
Manager, Operations Integration supporting the Operations Team through project management and KPI tracking at Shake Shack. Responsible for presentation development and effective operational integration.
Strategy & Operations Associate supporting execution of high - priority initiatives at Willow Health. Collaborating with executive leadership to shape and execute the company’s strategic roadmap.
Securities Services Analyst in Institutional Banking processing ETF creation and redemption tasks. Collaborating with financial services teams for accurate settlement operations.
Production Supervisor managing activities in production area(s) to meet goals at MKS Inc. Prioritizing production schedules and ensuring compliance with all processes in manufacturing.
Lead operations team focusing on department specific collections in ophthalmology at Washington University. Assist staff with issues and motivate team efforts towards departmental goals.
Program Lead managing Stars improvement initiatives within Humana’s Insurance Operations. Coordinating with various teams for data quality and member experience enhancement.
Retail Service Operations Team Leader overseeing service and operations for ~10 branches. Mentoring teams to execute operational objectives within Huntington's moderate to low - risk appetite.
Senior Manager driving digital transformation initiatives across CVS Health’s Digital Engineering organization. Collaborating with leaders to enhance operational effectiveness and promote a strong engineering culture.
Supports processing of Global Trade & Standby Services (GTSS) and Foreign Exchange banking products. Managing transactions, payments, and reconciliations in financial operations.