JA
Partner at JayBee AG advising clients in the FinTech and Crypto sectors. Opportunity to independently build a client base with flexible working conditions and significant market impact.
About the role
- Communicates directly with customers on assigned responsibilities and tasks
- Communicates directly with service providers regarding customers’ transactions/escalation
- Communicates internally with other departments, following up on pending issues related to customer's requests.
- Helping Ops managers with liquidity movements and proper liquidity management.
- Settlement of high value fiat and crypto deals.
- Acting as the Voice of Customer, collecting and escalating clients’ feedback accordingly to the Ops managers.
- Proactively identifying and sharing areas of improvement in the Operations processes and procedures.
Requirements
- Min. 2 years’ experience within cryptocurrency and blockchain financial operations.
- Knowledge of how digital currencies work, blockchain protocols, smart contracts, and different blockchain networks.
- Understanding of potential risks in the crypto space, and how to mitigate them.
- Ability to manage crypto operations, which are highly sensitive and critical.
- Result driven person with goal-oriented mindset, passionate about payments industry and with proven track record of achieving results as part of the Operations team.
- Strong communication and people skills.
- Familiar with Microsoft tools (Microsoft Word, Excel, Powerpoint, etc.) as well as Jira. Knowledge of Confluence or Tableau will be considered a plus.
- Excellent organizational skills and attention to detail.
Benefits
- Health Insurance
- MultiSport card subsidised
- Discretionary Annual Bonus Scheme
- Personal Training allowance
- 25 days annual leave plus bank holidays and an extra day for your birthday
- Extended leave for long service
- Working hours: the position will require working on shifts( 6am-12am), including weekends and holidays.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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