Hybrid Operations Associate

at PLUS Communications

• Job title: Operations Associate
• Job type: Full Time
• Experience level: Junior, Mid level
• Salary: Not specified
• Degree requirement: No Education Requirement
• Location requirements: Hybrid, Arlington, United States

About the role

• Associate, Operations providing administrative support and managing operations in a communications firm. Seeking motivated individual to ensure smooth daily operations and coordinate internal communications.

Responsibilities

• Serve as a primary point of contact between the COO/Operations Manager and staff and external partners.
• Manage calendars, meetings, and commitments for the Operations team and leadership, ensuring smooth scheduling and follow-through.
• Coordinate with internal teams, IT staff, and executive assistants to support cross-departmental needs.
• Develop and maintain project plans, schedules, and task tracking systems to ensure operational priorities are met.
• Maintain and organize the Operations department’s business contacts database.
• Provide light IT troubleshooting and coordinate escalation to appropriate technical support when needed.
• Track and code expense reports for the Operations department; assist with budget monitoring to ensure alignment with annual budget forecasts.
• Proactively anticipate the needs of staff and leadership, identifying opportunities to streamline processes, improve efficiency, or reduce costs.
• Support internal communications, including company announcements, employee engagement initiatives, and all-staff activities.
• Manage company swag inventory, ordering, and distribution as part of external and internal marketing efforts.
• Contribute to special projects and other duties as assigned.

Requirements

• Brings a cooperative, flexible, can-do attitude and a desire to relationships with staff at all levels
• Proactively works to improve operational systems and is always looking for ways to work more efficiently and effectively
• Demonstrated track record of thinking critically with the ability to see two steps ahead and anticipate any issues that may arise
• Experience juggling multiple tasks while prioritizing appropriately
• Shows tremendous attention to detail and superb organizational skills
• Excellent written and oral communication skills and ability to work with a wide variety of personalities
• Proficient with Microsoft Office

Benefits

• We offer competitive compensation with an opportunity for a year-end bonus.
• Medical, dental, vision, 401k, and life insurance.
• We also offer a paid parental leave program, paid vacation, paid sick leave and employer subsidy for commuter expenses.
• In addition, we have a hybrid work environment.