Onboarding Specialist for Prudential’s Structured Settlements Business, handling onboarding processes and operational activities in a hybrid role.
Responsibilities
Establishing new sales in our New Business System
Processing broker commission payments
Monitoring and managing assigned pending cases and upcoming first payments
Performing good order review of required forms and documents
Recommending service and workflow improvements
Maintaining department Service Level Agreements, department production, and quality standards
Providing support and assistance to other internal teams as needed
Requirements
Bachelor's Degree
Minimum of 2 years of relevant business/professional experience
Customer-focused attitude including the understanding of the importance of maintaining our customer base
Possess excellent attention to detail
Ability to work as part of a team, but also requires ability to work independently and provide timely results
Strong verbal and written communication skills
Excellent time management skills with the ability to adjust priorities to meet changing business needs
Proficient with Microsoft Office (MSWord, Excel, PowerPoint, Outlook, SharePoint, OneNote)
Benefits
Medical, dental, vision, life insurance, disability insurance
Paid Time Off (PTO)
Leave of absences, such as parental and military leave
401(k) plan with company match (up to 4%)
Company-funded pension plan
Wellness Programs including up to $1,600 a year for reimbursement of items purchased to support personal wellbeing needs.
Work/Life Resources to help support topics such as parenting, housing, senior care, finances, pets, legal matters, education, emotional and mental health, and career development.
Education Benefit to help finance traditional college enrollment toward obtaining an approved degree and many accredited certificate programs.
Employee Stock Purchase Plan: Shares can be purchased at 85% of the lower of two prices (Beginning or End of the purchase period), after one year of service.
Eligibility to participate in a discretionary annual incentive program is subject to the rules governing the program, whereby an award, if any, depends on various factors including, without limitation, individual and organizational performance.
Analyst role supporting Client Onboarding & Trading Enablement for pre - trade functions at Validus Risk Management. Contributing to onboarding process and client data management.
Commercial Regulatory Onboarding Specialist guiding the regulatory review process for customer onboarding and maintaining compliance with BSA/AML guidelines in a banking environment.
Commercial Card Manager leading a high - performing team delivering lifecycle of commercial card services in the financial sector. Focused on client experience, operational efficiency, and team development in a fast - paced environment.
Merchant Onboarding Specialist at Paysafe conducting end - to - end merchant onboarding processes across all brands. Collaborating with technical integration, sales, and account management teams in Lima, Peru.
Customer Onboarding Manager ensuring successful deployment of SafetyCulture products with customers. Collaborating with Sales and Customer Success teams to deliver projects on time and exceed expectations.
Onboarding Manager responsible for guiding new customers through Rydoo's onboarding process. Engaging clients, conducting training, and enhancing customer success with a focus on SaaS solutions.
Onboarding specialist managing inbound sales inquiries and guiding customers through the setup process for Amnis, a Fintech company simplifying international payments.
Onboarding Coordinator role to manage new employee integration at Essen Health Care. Overseeing onboarding tasks and ensuring compliance in a hybrid work environment.
Director of Customer Onboarding and Learning Enablement overseeing onboarding strategies and global training initiatives. Responsible for effective customer journey management and product adoption in AECO sectors.
Client Onboarding Specialist managing the onboarding of clients and ensuring compliance with regulatory standards at TP ICAP. Collaborating with client - facing teams to facilitate KYC and AML processes while providing high - quality client support.