Hybrid Onboarding Analyst – Acquisition

Posted 2 weeks ago

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About the role

  • Manage the acquisition and conversion journey of trial leads.
  • Proactively contact users during the trial period.
  • Assess each customer's current stage and pain points.
  • Monitor trial progress.
  • Guide qualified leads through to closing.
  • Report conversion and engagement metrics.

Requirements

  • Communicative, curious, proactive profile with a growth mindset.
  • Passion for technology and for helping small businesses thrive.
  • Previous experience in inside sales, pre-sales, customer success, user activation, or PLG (product-led growth) onboarding.

Benefits

  • Flexible benefit / meal allowance: R$ 40.00 per working day.
  • Home office allowance.
  • Commuter benefit (transportation allowance) available for on-site work.
  • Bradesco health insurance.
  • Amil Dental dental plan.
  • Pharmacy assistance.
  • Childcare assistance.
  • Birthday day off.
  • Partner gym apps.
  • Partnerships with online therapy and meditation platforms.
  • Discounts at leading universities and educational institutions.
  • In-company English courses.
  • Insurance discount program.
  • Swile Shop: platform for exclusive discounts.
  • Dell partnership: coupons of up to R$ 2,000.00.
  • PPRL.
  • Travel benefits.
  • Life insurance.

Job title

Onboarding Analyst – Acquisition

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

No Education Requirement

Location requirements

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