Field Operations Associate managing customer experiences and product selection at Grainger. Responsible for customer - facing activities and ensuring satisfaction and loyalty.
About the role
- Operations Coordinator acting as the central support hub for the Australian team. Overseeing office operations and ensuring team connectivity in a hybrid work model.
Responsibilities
- Oversee day to day operations across our Brisbane, Sydney, and Melbourne offices, including supplies, facilities, mail, and supplier coordination;
- Manage local laptop inventory, coordinate new starter equipment setup, and provide basic on the ground IT support in partnership with the global IT team;
- Work closely with HR and leadership to support a positive team culture through events, recognition initiatives, and staff engagement activities;
- Assist with the planning and execution of internal events, marketing activations, and conferences, including logistics, supplier coordination, and on-site support;
- Book domestic and international travel, accommodation, and transport for team members, and manage travel itineraries and changes; and
- Support finance with office-related invoicing, ensure WHS compliance, and provide ad-hoc administrative assistance to the Managing Director.
Requirements
- Incredibly Organised: You are a master of to-do lists, can prioritise effectively, and have a keen eye for detail. Nothing falls through the cracks on your watch;
- A Proactive Problem-Solver: You don't wait to be told what to do. You see a need, take initiative, and find a solution;
- A People Person: You are approachable, helpful, and genuinely enjoy supporting your colleagues and building positive relationships;
- Tech-Savvy: You are comfortable using the Google and Microsoft Office Suite and can learn new software (like online tools) quickly;
- Adaptable: You thrive in a fast-paced environment where priorities can change. You can juggle multiple tasks and wear many hats.
- An Excellent Communicator: You have clear and professional communication skills, both written and verbal.
- This is an entry-level role, so no extensive experience is required. A background in customer service, retail, or hospitality is highly regarded.
- Must have full working rights in Australia.
Benefits
- Flexible work arrangements
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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