Senior Operations Manager overseeing call center operations for Helpware across various regions in the USA. Responsible for client satisfaction, operational efficiency, and team performance management.
About the role
- Trade Operations & Settlements Analyst optimizing renewable energy power markets for company in Houston and Cupertino. Responsible for trade management and financial reporting across teams.
Responsibilities
- Own the end-to-end capture and confirmation process for bilateral, physical, and non-standard electricity trades.
- Own the data quality of trade settlements, cash, and associated risk to ensure accurate reporting and database management.
- Build dashboards and reports to present results to the front and middle office.
- Facilitate monthly, quarterly and annual financial reporting and PnL reconciliations across multiple teams.
- Act as the primary point of contact for external counterparties regarding confirmations and billing disputes. Collaborate with external auditing teams if necessary
Requirements
- Bachelor’s degree in Accounting or Finance
- 3-5yrs+ experience interacting with a trading business – specifically in energy or power markets
- Understanding of financial accounting principles and commodity trading
- Proficiency in Microsoft Excel and advanced formulas, with error checking
- Attention to detail and comfort admitting mistakes
- Clear and consistent communication abilities
- An entrepreneurial and collaborative mindset
Benefits
- Base salary
- Opportunity for equity in Gridmatic
- Benefits (Health insurance + vision + dental, 401k with 4% company match)
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