Business Analyst on various technology projects, focusing on Digital transformations and customer satisfaction. Collaborating closely with teams to identify business needs and develop solutions.
About the role
- Office and Employee Experience Manager for Stepful, enhancing employee experiences and managing office operations in New York City. Engaging initiatives and efficient facility management ensuring success and productivity.
Responsibilities
- Ensure our office is a well-maintained, safe, and productive workspace. Oversee office maintenance, liaise with building management and external vendors, and manage supplies and equipment.
- Partner with People Operations and Talent Acquisition to ensure a seamless onboarding experience for new hires. Prepare workstations, coordinate office tours, and support orientation logistics to set new employees up for success.
- Support in-office IT needs, including employee device setup and troubleshooting. Partner with our third-party IT provider to manage hardware, software, and network-related requests efficiently.
- Enhance workplace culture by coordinating office events, team-building activities, and engagement initiatives. Be a go-to resource for employees to help improve their day-to-day office experience.
- Maintain an organized, high-functioning office environment by handling administrative tasks such as scheduling, office supply inventory, and vendor coordination.
Requirements
- Experience in office management, employee experience, workplace operations, or a related role.
- Strong interpersonal and communication skills, with a hospitality mindset in delivering outstanding experiences for employees and guests.
- Ability to proactively identify and solve problems in a fast-paced environment.
- Basic technical proficiency, with the ability to troubleshoot common IT issues and coordinate with external IT providers.
- Exceptional organizational and multitasking abilities, with a keen attention to detail.
- Bonus points if you have previous experience in EdTech or HealthTech
Benefits
- Meaningful Equity Stake
- Subsidized Medical, Dental, and Vision insurance plan options
- 401(k)
- FSA, HSA and commuter benefits
- Open vacation policy, including:
- Guidance of 15 days PTO annually
- Stepful closed the last week of December
- 15 work-from-anywhere days
- 10 public holidays observed for 2025
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Location requirements
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