Fleet Support Administrator role focusing on customer experience and relationship management. Analyze vehicle performance and coordinate training to improve customer satisfaction.
About the role
- Office Administrator at Cumbria Police Federation assisting in office operations and member support. Focus on enhancing service delivery and managing branch operations in a hybrid work environment.
Responsibilities
- To assist in the smooth and efficient running of the Cumbria Police Federation Office focusing on customer service for the Police Federation members and our Representatives.
- To provide pro-active, complex and comprehensive management and support to the branch; office staff, full-time officials Federation representatives, ensuring that all matters are dealt with professionally, discreetly and regarded as confidential.
- To proactively develop and promote Branch services to members.
Requirements
- Previous administration experience.
- Excellent communication skills, able to build relationships and work as part of a team.
- Well organised, good attention to detail, demonstrates initiative and able to multitask.
- Proficient in MS Office suite and experience of working on CRM systems.
- Professional, courteous and able to work confidentially.
Benefits
- hybrid working
- competitive salary
- life assurance
- private healthcare
- enhanced pension contribution
- enhanced leave
- onsite parking
- employee assistance program
- 26 days holiday (increasing with length of service)
- support for continuous professional development
- employee discounts and more….
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