Maintenance Contract Administrator at MacDonald - Miller managing service maintenance contracts and ensuring accuracy. Collaborating with teams to optimize processes and contract profitability.
About the role
- Interface Administrator supporting data accuracy and system integrity for broker partners. Responsible for download administration and system optimization in a hybrid setting.
Responsibilities
- Responsible for the daily download administration
- Schedule the download pull, releasing invoicing and clearing suspense items
- Notify broker staff when a client file needs clean up or correct to allow the download to be released
- Manually relabel & assign EDOCS or other download file types that cannot be configured for automated labelling
- Conduct ad hoc report review and clean up
- Perform general system clean up to ensure accuracy and integrity of our system data
- Understand, configure and manage the CSIO mailboxes
- Participate in the continued optimization of the interface platform
- Liaise with the system vendor and insurance carrier partners to ensure all updates and changes are implemented in the system
- Scan and send courier documents and emails to a central location to be labelled and assigned in EPIC
Requirements
- Must have experience with Applied EPIC
- Previous experience in a similar role within a brokerage
- Strong attention to detail and organizational skills
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Location requirements
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