Oncology Practice Administrator at Duke University Hospital overseeing operational leadership for multiple ambulatory clinics. Ensuring financial sustainability and high-quality patient care across all assigned locations.
Responsibilities
Provide overall operational leadership and administrative oversight for multiple ambulatory clinics
Partner with physician, APP, and nursing leadership to optimize clinical operations, patient access, and care quality across all sites
Develop, manage, and monitor clinic budgets, including payroll, capital, and operating expenses; implement strategies for cost control and revenue growth
Oversee recruitment, selection, development, and evaluation of administrative and clinical leaders (Clinic Managers, Nurse Managers) within assigned clinics
Lead the implementation of standard work processes, performance improvement projects, and patient experience initiatives across all locations
Monitor compliance with all regulatory, accreditation, safety, and infection control requirements across assigned clinics
Analyze operational and financial performance data; develop and execute action plans to address identified gaps or opportunities
Serve as liaison between assigned clinics and service line, system leadership, and external partners; represent clinics in system-level initiatives
Coordinate operational support for providers, ensuring appropriate resource allocation, clinic infrastructure, and operational readiness
Requirements
Bachelor's degree in healthcare administration, nursing, business, or related field required
Master's degree in healthcare administration, nursing, business, or related field preferred
Minimum of five years of progressively responsible experience in ambulatory or hospital operations, with at least two years in a leadership role managing multiple clinic or departmental locations
Experience in ambulatory or outpatient clinic operations preferred
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