Network Operations Engineer at Vodafone India responsible for monitoring customer networks and diagnosing faults. Ensuring quality procedures and adherence to SLA agreements.
About the role
- NOC Engineer responsible for monitoring and troubleshooting cloud infrastructure. Join the Technology Operations Center team at Operative managing performance and service availability.
Responsibilities
- Monitor cloud environments (AWS, GCP etc.) for resource performance, availability, and security
- Detect and report network and system anomalies in cloud environments such as downtime, latency issues, or performance degradation
- Escalate critical issues related to cloud services, resources, and applications to senior technical teams for prompt resolution
- Assist in monitoring and managing cloud resources (servers, virtual machines, storage, databases, etc.), ensuring proper allocation and optimization
- Review and analyse logs from cloud services and platforms (e.g., CloudWatch, ELK) to identify patterns or issues that need resolution
- Perform regular health checks on cloud infrastructure, services, and applications to ensure uptime and prevent issues
- Setup monitoring and perform automation tasks, such as auto-scaling, load balancing, and resource provisioning in the cloud
- Maintain and update records of cloud infrastructure status, incidents, troubleshooting steps, and resolutions
- Provide status updates to internal stakeholders or customers regarding cloud-related incidents or maintenance schedules
- Work with senior cloud engineers and IT teams to resolve cloud infrastructure issues and optimize performance
Requirements
- Bachelor’s degree in computer science, Information Technology, Cloud Computing, or related field (or equivalent)
- Minimum 1 to 2 Years.
- Must have skills: Monitoring & Observability Tools knowledge (Grafana, New Relic, Zabbix, ELK, AWS CloudWatch etc.)
- Familiarity with Cloud platforms (AWS, GCP etc.) and ability to monitor, manage, and troubleshoot cloud infrastructure and services.
- Working knowledge of AWS CloudWatch including creating monitors, setting up alerts, and analysing logs to detect and troubleshoot infrastructure issues.
- Familiarity with Networking concepts (TCP/IP, DNS, DHCP, etc.) and cloud networking configurations.
- Understanding of virtual machines, cloud storage, and cloud databases.
- Must have Python/Shell scripting knowledge. (Atleast working knowledge is desirable).
- Good knowledge & understanding of Operating Systems (Linux, Windows).
Benefits
- Flexi work schedules
- Remote working to encourage work life balance
- Competitive salary and benefits package
Job title
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Experience level
Salary
Not specified
Degree requirement
Tech skills
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