Governance & Risk Lead at Chain IQ responsible for S2C and P2P service delivery excellence. Collaborating closely with internal teams to manage risks and ensure quality compliance.
About the role
- Manager of Network Planning overseeing fiber network expansion for NoaNet in Washington State. Driving strategic leadership and operational oversight in a hybrid work environment.
Responsibilities
- Assist in driving proactive network planning that supports long-term infrastructure strategies, community development, and broadband expansion goals.
- Develop planning models and frameworks that align with organizational priorities, grant program requirements, and regional connectivity initiatives.
- Evaluate future growth demands and ensure the network architecture supports flexibility and scalability.
- Drive optimal network architecture solutions that balance customer experience, cost efficiency, scalability, reliability, and operational sustainability.
- Lead the identification, review, and design of fiber routes for backbone, middle-mile, last-mile, and service drop networks.
- Manage teams responsible for field verification of routes and development of high-level and detailed designs.
- Provide technical direction on fiber distribution methods, PON(Distributed Split) P2P splicing layouts, and documentation standards.
- Oversee the development and review of all splicing and testing documentation, including OTDR traces, power readings, and certification reports.
- Support project costing and assist in creating business cases, cost models, and budget proposals for new network builds and upgrades.
- Ensure alignment of project budgets, deliverables, and financial controls throughout all project phases.
- Track and report project progress to leadership, identifying risks, schedule impacts, and performance trends.
- Oversee and manage all contractor and vendor activities including design validation, installation quality, scheduling, invoicing, and project deliverables.
- Establish vendor performance expectations and ensure accountability for quality, timeline, and cost adherence.
- Develop and maintain strong relationships with community partners, local governments, and customers to support project coordination and development opportunities.
Requirements
- Bachelor's Degree or equivalent work experience in Electrical Engineering, Information Technology, Computer Science, Data Communications, Telecommunications, GIS, or Computer Science desirable
- 5+ years of Telecommunication network experience required
- 2+ years of Managerial experience required
- The qualified candidate will need to have a broad network understanding Access networks FTTP/FTTN PON and P2P Ethernet Ethernet Services Long Haul, Mid Mile, and Feeder/Distribution facilities Customer Premise solutions Outside Plant (OSP) architectures consisting of underground, direct buried, aerial, and building applications.
- Joint-Use and Aerial Make Ready Experience.
- Permitting Experience, State, Local, Railroad etc.
- In-depth understanding of PON architectures to include centralized and distributed splits greenfield MDU/SFU, and inside wiring solutions
- GIS experience desirable with platforms such as ARC GIS and QGIS
- AutoCAD, Bluebeam, Visio design programs
- Understanding of construction-based drawing systems
- Proficiency in common offices tools such as Excel, Work, Powerpoint
- Strong interpersonal skills and ability to work cross functionally to achieve positive outcomes
- Operate from a customer centered mindset
- Works well in a team environment driven by partnerships
- Ability to work independently with minimal direction
- Availability and Travel Requirements Position requires on call and 24-hour availability
Benefits
- Defined Benefit Retirement Plan through the WA State Department of Retirement Systems (PERS)
- 457b Optional Supplemental Retirement Plan
- Medical, Dental and Vision insurance
- Accidental Death and Long Term Disability Plan
- Combined Paid Leave
- 11 Paid Holidays
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