Sales Secretary managing leads for a rising plastic surgery clinic in Belo Horizonte. Involves scheduling consultations, understanding client needs, and maintaining patient flow.
About the role
- Sales Leader for Phillip Jeffries' Contract Sales Team focused on luxury interior design. Responsible for identifying opportunities and executing sales strategies in the US/Canada market.
Responsibilities
- Being an ambassador for the Phillip Jeffries Contract Sales brand
- Assist in creating and sharing the culture of PJ, improvements, new ideas and project this in a positive manner to the Sales Team.
- Partner with external Contract Sales networks, professional organizations and industry experts to build relationships, share insights and stay at the forefront of Contract Sales thought leadership.
- Consistently identifying top talent for the Contract Sales Division
- Work with the sales training division to ensure contract sales training is the best in the industry, and auditing to ensure consistency
- Act as the resource for learning and developmental needs within the Contract Division outside of the sales training team
- Being the best coach and mentor to direct reports
- Act as a coach and mentor to the residential regional managers to help foster their commercial business
- Establish development plans for every member of the Contract Sales Division
- Proactively monitoring and assessing Contract Sales trends, emerging practices and industry benchmarks to anticipate and respond to evolving Contract Sales needs
- Assess existing Contract sales strategies and recommending improvements based on market research, competitive analysis, etc. via a documented report card
- Develop a top account strategy by market segment
- Continually analyzing Contract Division distribution, identifying new distribution opportunities where necessary
- Assess market competition and upcoming competition to share learnings with team and stakeholders
- Implement and execute Contract sales policies and best practices
- Collaborate with the sales support managers to recommend and help execute contract sales support policies and best practices
- Review the won loss report by price to recommend pricing strategies to win
- Review and approve budget for each sales rep & manager
- Provide monthly reporting on sales by region, rep and division as a whole
- Review the EOM forecast to ensure contract is hitting the goals and where the team will need to pivot if they are not on track to hit goal
- Achieve national sales targets by developing and executing sales strategies.
- Monitor regional sales performance, identifying areas for improvement.
- Collaborate with regional managers to expand market share and penetrate new markets
- Review market potential in all NA sales territory to review where PJ contract should hire new sales reps
- Recommending new marketing programs to reach target audiences
- Analyze market segments to complete plans to expand PJ contracts reach outside of hospitality
- Review rep pipeline to accurately forecast sales
- Collaborate with product development and marketing teams to align offerings with market needs.
- Ensure regional managers are equipped with the latest product knowledge and sales tools.
- Travel: 24 trips a year, including but not limited to, rep market visits, New Jersey HQ visits and meetings, and networking events
- Build and maintain strong relationships with top clients, including but not limited to designers, purchasers, and brands, Identify emerging trends in interior design and adapt strategies to meet customer demands.
- Audit contract product and service offerings to drive customer satisfaction and loyalty
Requirements
- 10+ years of Sales Management experience
- Bachelor’s degree in business administration, marketing or related field
- Extensive experience in progressive senior Sales leadership roles, including experience as a Director of Contract Sales or equivalent
- Demonstrated effectiveness in driving sales initiatives
- In-depth knowledge of Contract Sales best practices
- Strong strategic thinking and business acumen with the ability to align Contract Sales strategies with business and organizational objectives
- Exceptional leadership and interpersonal communication skills with the ability to build relationships, effectively articulate Contract Sales strategies and initiatives and influence key stakeholders at all levels
- Must be willing to travel up to 50% per year.
- Microsoft applications with intermediate in excel & PowerPoint, outlook.
- Experience managing deadlines
- Understanding of budgets & compensation plans
- Excellent presentations skills
- Ability to hire, train, & manage a team
- Seasoned traveler
- Experience managing team in different roles and in remote positions.
- “Can-do” attitude, willingness to roll up sleeves and get dirty
- Project management skills
- Team player: excellence in collaboration with our other departments
- Field representative experience; preferred
Benefits
- Competitive annual salary ranging from $150,000- $170,000, based on your industry experience and background.
- Annual company bonus opportunity to reward your performance
- Annual Cost of Living increases that honor your growth and commitment
- Generous retirement plan with an automatic company contribution of approximately 10 percent with no employee match required
- Comprehensive medical coverage with employee premiums as low as $40 per month
- Coverage options for spouse, domestic partner, civil union partner, and family
- Health Reimbursement Account (HRA) to offset medical expenses
- Prescription, dental, and vision coverage to support whole-person wellness
- Flexible Spending Accounts (FSAs) for healthcare and dependent care
- Employee Assistance Program that supports your mental, financial, and physical well-being
- Pet insurance for your four-legged companions
- 20 paid personal days each year to relax, recharge, or travel
- Paid holidays including New Year’s Day, Martin Luther King Jr. Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, the day after Thanksgiving, Christmas Eve, Christmas Day, and New Year’s Eve
- Additional paid time off during our annual company closure between Christmas and New Year’s
- Earn extra paid time off by completing your annual wellness physical
- Up to three paid days each year to give back through volunteer work
- Structured onboarding plan with clear 30, 60, and 90-day milestones and continued training for long-term success
- Exclusive employee discount on Phillip Jeffries wallcoverings to elevate your home
- Access to Working Advantage with discounts on travel, entertainment, and everyday purchases
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