Service Desk Support Engineer providing first and second - level technical support for a key customer expansion. Exciting opportunity with a Managed Service Provider headquartered in Sydney.
About the role
- Analista de Suporte Pleno providing technical support and optimizing routines at Fortics. Responsible for administering servers, containers, and implementing API integrations.
Responsibilities
- Provides technical support for the company's solutions
- Monitors and follows up on activities
- Performs deployments and optimizes routines
- Administers Linux and Windows servers
- Administers containers/Kubernetes
- Creates new functions and API integrations
- Installs software and applications
- Performs data analysis and creates dashboards
Requirements
- Knowledge of Microsoft Office
- Experience with Asterisk, Linux, MySQL
- Knowledge of hardware and software
- Operating systems
- Intermediate networking knowledge (TCP/IP)
- Knowledge of APIs
Benefits
- Health insurance
- Employee wellness program
- Training and development
- Remote work (home office)
- Meal allowance
- Day off for birthday
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Tech skills
Location requirements
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