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About the role
- Manage client collections and accounts receivable
- Follow up on insurance-aged Accounts Receivable
- Track and resolve discrepancies based on partial payments and contractual obligations
- Review and respond to all claim denials
- Collect required documentation to facilitate claim processing or appeal
- Conduct verifications and authorizations as needed
- Communicate patient financial responsibility clearly and professionally
- Provide support for other billing-related duties as assigned
- Adapt quickly to evolving processes in a flexible and fast-paced team environment
- Leverage technology platforms to improve billing accuracy and efficiency
Requirements
- 1-3 years of relevant experience
- Strong proficiency with computers and billing software systems required
- Well-organized with excellent multitasking and time management skills
- Clear, confident communicator with a strong customer service mindset
- Self-motivated with a professional and positive demeanor
- Ability to remain composed and solution-oriented in high-pressure situations
- Experience in ABA billing and collections preferred
- Familiarity with ERA (Electronic Remittance Advice) payment posting preferred
- An analytical thinker who enjoys problem-solving and process improvement
Benefits
- Competitive compensation
- Comprehensive health benefits
- Generous PTO
- 401(k) matching
- Paid parental leave
- Hybrid work schedules
- Career development support
- Wellness programs
- Opportunities to give back through CR Cares™
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Location requirements
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