Medicaid Case Manager coordinating and facilitating supportive services for elderly and/or disabled participants. Focused on service plans and ongoing communication with numerous stakeholders.
Responsibilities
Attend and complete forty (40) hours orientation training;
Complete annual 20-hour training;
Attend DAILY meetings and trainings with supervisor (online);
Complete person-centered assessment (HCBS* visits and remote work at home);
Develop service plans for each participant based off of their assessed needs;
Complete monthly monitoring telephone calls and quarterly face-to-face visits in home;
Develop and modify the participant's service plan at least annually;
More frequent calls or home visits if necessary, to ensure the participant's health and safety is not at risk;
Responsible to maintain ongoing communication with Supervisors and various departments regarding cases;
Maintain outgoing communication with participants, providers and families;
Notify the participant of the participant's right to choose any willing and qualified provider to provide a service on the participant's service plan;
Participate in remediation activities;
Ensure a participant exercising participant-directed budget authority does not exceed the number of service hours approved in the service plan;
Report incidents and allegations of neglect/abuse to Supervisor and Administrator;
Requirements
Bachelor’s degree in social work, psychology, or related field - OR + 3 years of experience within the healthcare field, case management, social work field, LTSS, Home Health or Managed Care with high school diploma.
Must have a valid and current drivers license.
Needs reliable transportation and flexibility in traveling to surrounding counties up to 2-3 hours away.
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