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Hybrid Manager, Technology Solutions

at Signature Aviation
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Posted 4 weeks ago

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About the role

  • Oversee the delivery, enhancement, and support of enterprise platforms, including ERP (Infinium AS400, SAGE, Corridor, Coupa), CRM (Microsoft Dynamics 365), Loyalty (iBS iLoyalty), and Payment Systems (PAX, PCI-compliant platforms).
  • Ensure reliability, scalability, and performance of critical systems that support both corporate and customer-facing processes.
  • Manage application upgrades, integrations, and new feature rollouts aligned with business priorities and IT governance standards.
  • Drive seamless integration across ERP, CRM, Loyalty, OMS, and Digital Storefront systems to enable a unified data and process flow.
  • Partner with enterprise architects and cross-functional teams to design API-first, event-driven, and cloud-optimized integrations.
  • Lead modernization initiatives that transition legacy systems toward scalable, cloud-based platforms.
  • Lead, mentor, and grow a team of IT professionals specializing in finance, payment, and commercial technologies.
  • Set clear priorities, manage workloads, and foster collaboration across technical and business functions.
  • Build a culture of accountability, continuous learning, and innovation within the team.
  • Manage delivery of multiple concurrent initiatives, including system migrations, process automation, and new solution deployments.
  • Establish delivery frameworks that ensure on-time, on-budget execution with high stakeholder satisfaction.
  • Ensure adherence to PCI-DSS, SOX, GDPR, and other relevant security and regulatory frameworks.
  • Partner with InfoSec to implement data privacy, access control, and system monitoring measures.
  • Manage vendor relationships for ERP, CRM, loyalty, and payment systems, ensuring value, support quality, and SLA performance.

Requirements

  • Bachelor’s degree in Computer Science, Information Systems, Finance/Accounting Technology, or related field.
  • 8+ years of progressive IT experience with at least 5 years in technology management or leadership roles.
  • Proven success overseeing enterprise applications across finance, CRM, or customer engagement ecosystems.
  • Expertise with ERP, CRM, and payment systems, including integrations across multiple enterprise environments.
  • Hands-on experience with MS Dynamics 365 CRM, Infinium AS400, SAGE, Corridor, Coupa, PAX, and Loyalty platforms.
  • Deep understanding of PCI-DSS, SOX, and data governance best practices.
  • Strong background in vendor management, contract negotiations, and IT budget oversight.
  • Experience leading cross-functional programs involving finance, operations, and commercial stakeholders.
  • Familiarity with API-first architectures, Azure integrations, and data-driven decision platforms preferred.
  • Strategic and systems-level thinker with attention to operational details.
  • Proven leadership and ability to influence across business and technology teams.
  • Strong financial and analytical acumen; able to translate business requirements into technical roadmaps.
  • Adept at driving modernization, innovation, and process improvement initiatives.
  • Excellent communication and relationship-building skills with senior stakeholders.

Job title

Manager, Technology Solutions

Job type

Full Time

Experience level

SeniorLead

Salary

Not specified

Degree requirement

Bachelor's Degree

Tech skills

AzureCloudERP

Location requirements

HybridOrlandoUnited States

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